POSITION SUMMARY
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To be fully engaged in safely operating Health First vehicles to transport stretcher and wheelchair patients that are discharged from Health First facilities to nursing homes, assisted living and/or patient residence. Adheres to established department performance productivity, I-CARE Values and customer experience standards.
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PRIMARY ACCOUNTABILITIES:
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n- Provides courteous, professional service by always introducing self to patient and explaining mode of transport, wheelchair vs stretcher.
n- Safely operates both stretcher and wheelchair. Reports any issues to Manager. Removes broken or defective equipment immediately.
n- Transfers and assists patients onto the stretcher or into wheelchair, ensuring patient is properly secured and the stretcher/ wheelchair is locked and in stable position prior to transport.
n- Transports medically cleared cooperative Baker Act patients. Must have one of the same sex on board with patient.
n- Responsible for care and safe delivery of patient belongings from hospital to destination location.
n- Consistently practices appropriate hand washing before and after each patient encounter.
n- Receives and confirms proper discharge paperwork and handoff communication with RN prior to leaving facility.
n- Cleans stretcher and wheelchair after each patient transport with hospital approved germicidal product.
n- Properly disposes of linen by returning to a Health First facility.
n- Communicates professionally with dispatch and other associates throughout the IDN using proper phone and email etiquette.
n- Maintains vehicle and performs daily maintenance inspections and documents appropriate findings.
n- Fuels vehicle at end of shift and cleans vehicle inside wiping down seats, sweeping floors, keeping vehicle free of personal items and maintaining supplies; washes outside of vehicle.
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MINIMUM QUALIFICATIONS:
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n- Education: o High school diploma or equivalent o Completion of Crisis Prevention Intervention class within 6 months of hire
n- Licensure/Certification: Must be 21 years of age or older to drive company vehicles and maintain a current, valid State of Florida driver’s license and clean State of Florida Motor Vehicle Record.
n- Knowledge/Skills/Abilities o Ability to interact cordially and communicate with patients’ families and associates. o Ability to speak/understand written and verbal instructions in the English language. o Effective oral and written communication skills. o Active listening skills. o Ability to work independently and successfully in a fast-paced environment o Ability to effectively assess and evaluate situations to ensure safety for all patients. o Ability to identify critical issues quickly and accurately. o Attention to detail.
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PREFERRED QUALIFICATIONS:
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n- Work Experience: Previous experience in customer service.
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*PHYSICAL REQUIREMENTS:*Medium
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n- Physically agile; may require walking, standing running, bending, stooping, kneeling, climbing or crouching frequently.
n- Medium work that may include lifting or moving objects up to 50 pounds of force occasionally, with or without assistance.
n- May require moving self in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders or over head.
n- May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.
n- May be exposed to inside and outside environments with varied temperatures, air quality, lighting and/or low to loud noise.
n- May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC Guidelines.
n- Communicating with others to exchange information.
n- Visual acuity and hand-eye coordination to perform tasks.
n- Workspace may vary from open to confined; on site or remote.
n- May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.
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Job: *Corporate Services
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Organization: *Holmes Regional Medical Center
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Title: Driver Attendant - Non Medical Stretcher
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Location: Florida - Brevard County
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Requisition ID: 075880