Mortgage Processor I Duration: 5+ Months contract with possibility of extension or FTE Location: NY, 14203 (Remote) Shift: Standard Shift Job Description: Need an active worker who can complete mostly clerical functions in a timely manner to help alleviate current bottlenecks in production and free up processors and underwriters to handle the more critical functions of their job. It is expected that contingent worker will be able to handle phone tasks as well as clerical functions including filling out checklists, completing verifications of employment, obtaining insurance among other things. Organizing and re-indexing of documents that were placed in incorrect spots and making them easily accessible to those who need them. Many other tasks to be completed.
Overview: Ensure new loan applications are prepared for processing or underwriting while adhering to company standard turn times. Performs a variety of duties, both clerical and technical.
Primary Responsibilities: - Maintain effective communication with all necessary parties involved in a new loan application, from the customer, broker, correspondent, loan officer, and co-workers to ensure a seamless positive application experience.
- Work with various internal departments as well as external organizations to obtain processing related documentation or obtain necessary information needed to complete an application, including, but not limited to: Verification of Employment, IRS Transcripts, Title Search, appraisal, FHA case assignments.
- Immediately notify all necessary parties of irregularities relative to standard mortgage guidelines.
- Preparation and/or reconciliation of required reports.
- Monitor all incoming loan conditions via email, fax or mail. Ability to assess documentation provided to mark received in the loan system.
- Review system to ensure adherence to all regulatory requirements and guidelines.
- Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
- Promote an environment that supports diversity and reflects the Bank brand.
- Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Scope Of Responsibilities: - Work closely with both Internal and External Customers such as co-workers, borrower(s), Loan Officers, Brokers, or Correspondents.
Supervisory/Managerial Responsibilities: Education And Experience Required: - High School diploma or GED.
- One-year prior clerical, customer service, operations, or financial services industry experience.
- Good PC skills with strong knowledge of word processing, spreadsheet and email software programs.
- Ability to make sound decisions based on information provided.
- Knowledge of Product, Investor and Compliance requirements.
- Versatility and flexibility working within an ever changing fast paced mortgage environment.
- Ability to function independently within time constraints.
- Excellent verbal and written communication skills.
- Highly organized.
- Strong attention to detail.
Education And Experience Preferred: - Associate's degree preferred.
Preferred skills: - Strong organizational skills and ability to take notes and learn quickly
- Strong verbal and written customer service skills
- Strong clerical skills required