Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
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Location Description Escape to The Equinox in Vermont and experience the best of all seasons. From exhilarating outdoor adventures to serene moments of relaxation, our resort offers a range of activities for every time of year. Discover the joys of summer, embrace the beauty of winter, and immerse yourself in a world of four-season fun at The Equinox.
Overview We are looking for a highly motivated individual to join our Guest Services team as a hotel Shuttle Driver. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Shuttle Driver assists guests by providing them transportation as requested in the local area. They will serve as source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role: - Help guests discover their "Wanderlust" experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Interacts with all guests. The Shuttle Driver will welcome all guests to his vehicle, opening doors as needed and assisting with any bags.
- You will be knowledgeable of the local area and the traffic patterns and directions to commonly visited attractions/restaurants
- You will offer up recommendations of other areas of interest
- You will maintain the cleanliness and operation of the shuttle, reporting any problems that need attention to the manager
- You will assist guests in securing other forms of transportation as needed
- You will be working together with other attendants to ensure each guest has a personalized experience and will "dive" to open the door for all guests.
- Assist lobby attendant in keeping entrance area clean and organized
- "Be the difference" with all guest and employees and do more than just "the norm".
Qualifications - At least one year in a customer service role with high guest interaction
- Hospitality industry experience is a plus.
- Valid Drivers License with no infractions
- Ability to solve problems when they arise.
- Ability to work in a team environment is a must.
- Pleasant and helpful personality.
- Must be able to work a full shift standing and running to retrieve cars
- A strong desire to make an impact on other people
- An outgoing and engaging personality
- Excellent verbal communication skills
- Ability to work in a fast-paced setting
- Must be available to work various shifts including weekends and holidays