In this role, you will perform all installations, conduct start-ups, troubleshoot issues, and ensure quality control. You will follow the NexStar installation system, which requires minimal assistance from install/service managers. You will adhere to all Streamline processes and policies, including clear communication with dispatch, Install Managers, and the Sales team. You will know customer financing options and provide technical support as needed. Maintaining a professional appearance, understanding Key Performance Indicators, and upholding Streamline's Core Values and Guiding Principles are essential aspects of this role.
Duties and Responsibilities:
- Perform all installations.
- Conduct start-up, troubleshooting, and quality control.
- Understand and utilize Service Titan processes.
- Use the installation manual for every job.
- Follow the NexStar installation system.
- Require limited assistance from Install/Service Managers.
- Know and use all Streamline processes and policies, including:
- Debrief/communication process with dispatch
- Maintain clear, direct, and timely communication with the Install Manager and Sales team.
- Be knowledgeable about customer financing options.
- Provide technical support when required.
- Maintain Streamline Core Values & Guiding Principles
- Maintain professional appearance
- Understand Key Performance Indicators
Requirements
- 2-5 Years of Experience
- Valid driver's license and clean driving record
- Strong technical skills and knowledge of industry best practices
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Have or be willing to get the proper certifications. We can help you with this.
- Experienced with Service Titan or Similar Software CRM.
Physical Requirements: - Ability to lift and carry heavy equipment and materials (up to 50 lbs).
- Ability to work in various environments, including confined spaces and outdoor settings.
- Ability to stand, walk, and perform repetitive tasks for extended periods.
Benefits: - Competitive Commission Based Pay!
- 100% Employer Paid Medical and Dental insurance
- Two+ weeks of Paid Time Off (PTO) and six company holidays
- Special PTO for your Birthday and a loved one's Birthday!!
- Vision insurance and supplemental insurance options are available
- 401k with company match at 3%
- Fully stocked Company Truck to take home
- Company iPhone and iPad
- 8 Company-paid uniforms
- Weekly paid training and 1:1 with Manager
- Tool Purchase Program
- Employee appreciation activities and events
- Career path and growth opportunities- ask about our Levels Program
- A supportive team environment focused on celebrating success and giving back to the community.
- AND SO MUCH MORE!
Our Culture: At Streamline Services, we foster a vibrant culture built on teamwork, dedication, and celebration of achievements, guided by our Core Values:
- Dependable: Do what you say and have each other's back.
- Dedicated: Commit to finishing strong and doing it right.
- Positive: Bring more love and positivity to others than you take-make it fun!
- Eager to Learn: Knowledge is power; be 1% better every day.
- Process-Driven: It's a 20-mile march. Be disciplined and trust the process.
- Humble: Put others first and serve beyond yourself-be authentic.
We prioritize individuals who resonate with our culture and are confident that our training programs can equip them with the necessary skills. Joining our team isn't just about a job-it's about becoming part of a supportive community where personal and professional growth is celebrated and fostered every step of the way.
Salary Description
75,000-100,000