Holiday Inn Cross Lanes

Shifts: 3PM-9PM

Full Job Description

· You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests

· Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example

· Keep your supervisor updated on room service progress and alert them to any repairs needed

· Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed

· Be organized - keep on top of supplies and amenities and always try to minimize waste

· Reunite items with owners – and log any lost and found property

· Look Professional– wear your uniform with pride

· Other ad-hoc duties – unexpected moments when we have to pull together to get a task done

· Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping

· Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service

· May regularly assist with deep cleaning projects

· May have turn down duties

· May assist with other duties as assigned