GUEST SERVICE AGENT

job
  • Compass Group, North America
Job Summary
Location
Purchase ,NY 10577
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
02 Dec 2024
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Job Description

Flik Hospitality GroupnnSalary: $31.25 / hournnWhat makes FLIK clicknnWhat makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.nnWe keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.nnJob SummarynnThe Guest Services Agent (GSA) is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives and staff members at all times. Located at the Front Desk, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their visit.nnKey Responsibilities:nnProvide high-level internal and external customer supportnnGreet employees and visitors, welcome visitors with a smile and maintaining eye contact through the entire interaction.nnAssist in making space reservations using an online tool and escorting guests throughout the officennSpeak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interestnnCoordinate luggage drop-off and pick-upnnManage the access badge process for employees and visitors according to client standardsnnEnsure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchennnProvide general travel support (arranging for transportation, providing directions, etc.)nnCoordinate and arrange basic office equipment repairs and maintenancennCarry out instructions for security, fire, health and safety guidelinesnnProvide first-line support for basic office technologynnGeneral administrative supportnnInterface with vendors to provide seamless customer supportnnCommunicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications.nnMaintain a strong awareness of business activity and communicate all updates with your team members.nnCommunicate and interact effectively with all other departments.nnConduct opening and closing walkthroughs when business requiresnnPreferred Qualifications:nnA genuine sense of hospitality, with a commitment to delivering the Platinum Service(R) Standard in all aspects of the GSA job.nnThe ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.nnExcellent listening and oral communication skills.nnBasic computer skills and knowledge of office technology / equipment.nnPunctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.nnA consistently professional approach, with a mindset to take ownership and responsibility within and outside one's job domain.nnTwo to three years' experience in a client service / reception position within a hospitality or corporate environment.nnApply to Flik today!nnFlik is a member of Compass Group USAnnClick here to Learn More about the Compass Story ( Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.nnQualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.nnApplications are accepted on an ongoing basis.nnFlik maintains a drug-free workplace.nnAssociates at Flik Hospitality are offered many fantastic benefits.nnMedicalnnDentalnnVisionnnLife Insurance/ ADnnDisability InsurancennRetirement PlannnPaid Time OffnnHoliday Time Off (varies by site/state)nnAssociate Shopping ProgramnnHealth and Wellness ProgramsnnDiscount MarketplacennIdentity Theft ProtectionnnPet InsurancennCommuter BenefitsnnEmployee Assistance ProgramnnFlexible Spending Accounts (FSAs)nnReq ID: 1362732nnFlik Hospitality GroupnnJEANNE M LANEnn((req_classification))

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