Amentum, a large government contract compnay, is seeking a full-time Military Entry Processing Stations (MEPS) Customer Service Representative.nnWork locations may include: Buffalo, NY; El Paso, TX; Fort Dix, NJ area; Kansas City, MO; Sacramento, CA; Salt Lake City, UT; Boise, ID; Dallas, TX; Columbia, SC; Jackson, MS; Omaha, NE; Pittsburgh, PA; San Diego, CA.nnThe Customer Service Agent is responsible for direct control over all aspects of the MEPS Support Services Contract at the local level. Coordinates with key MEPS recruiting staff, hotel, transportation, to ensure each authorized service applicant arriving at the hotel receives all services as specified in the contract proposal by performing the following duties. Shift work will include a variety of schedules Sunday PM through Friday PM.nnKey Responsibilities: To perform this job successfully, an individual must be able to perform each of the following duties satisfactorily:nnPerforms applicant check-in/orientation and checkout.nnPerforms room, kitchen, meal and facility inspections.nnForecasts daily support requirements.nnCommunicates with military representatives and hotel staff.nnResolves minor problems.nnCommunicates with Regional Manager.nnCompletes paperwork by entering information manually and electronically.nnReconciles monthly charges and billing.nnInventories company assets.nnMaintains the ability to work regularly scheduled hours as communicated and maintains regular attendance to ensure contract compliance.nnOther duties may be assigned.nnQualificationsnnEducation/Experience. High school diploma or GEDnnAt least three years of customer service experiencennMilitary or Department of Defense experience preferrednnAbility to read and interpret documents, write routine reports and correspondence, and speak effectively before groups of customers or employees of organizationnnAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimalsnnAbility to solve practical problems and deal with a variety of concrete variables in situations. Ability to interpret instructions furnished in written, oral, or schedule formnnPractical working knowledge of Microsoft Excel data entry, Microsoft Outlook Web Mail, PDF receipt and distribution (via email) and basic internet navigationnnLaptop computer, phone, tablet, and other standard office equipmentnnMust be able to obtain and maintain any facilities credentials / authorization. Note: US citizenship is required for facilities credentials / authorization.nnWork and Environment and Physical DemandsnnWork Environment. Climate controlled, indoor environment with occasional exposure to outdoor weather conditions during security rounds. The noise level in the work environment is usually moderate.nnPhysical Demands. The Part Time Military Customer Service Agent is regularly required to use hands, talk and/or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stand; stoop, kneel, crouch, or crawl and taste or smell.nnLocations include Los Angeles, New York, Dallas, San Diego, Atlanta, Tampa, Houston, Fort Gregg-Adams (Hopewell, VA), Sacramento, Jacksonville, Montgomery, Baltimore, Fort Jackson (Columbia, SC), Chicago, St Louis, Phoenix, Raleigh, Harrisburg, Columbus, Miami, Indianapolis, Oklahoma City, San Antonio, Denver, Charlotte, Portland, New Orleans, San Jose, San Juan, Kansas City, Cleveland, Fort Dix, NJ, Milwaukee, Knoxville, Seattle, Louisville, Minneapolis, Springfield, MA, Lansing, Nashville, Detroit, Boston, Salt Lake City, Portland, ME, Riverside, Shreveport, Albany, Pittsburgh, Little Rock, Memphis, Buffalo, Des Moines, Syracuse, Boise, Jackson, Omaha, Spokane, Albuquerque, Beckley, Butte, El Paso, Amarillo, Honolulu, Las Vegas, Anchorage, Sioux Falls, and Fargo.nnOTHER RESPONSIBILITIES:nnSafety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.nnQuality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.nnProcedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.nnAmentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans ( and Labor Laws Posters ( .