Description:
The CMO Order and Supply Manager is responsible for DS, DP and/or FG CMO and inter-company management.
This person carries - for the assigned products - the End to End responsibility in execution, from the handover of the Supply Plan from Supply Planning, until the delivery of the internal and/or external manufactured product to the next Supply Chain node/Hub.
This role could cover the Global roles of Master Production Scheduler, Customer Service coordinator, Replenishment coordinator, Artworks coordinator and Distribution Manager relevant to the management of internal and external sites.
The CMO Order and Supply Manager is accountable for ensuring quality supply of products to patients from assigned internal and external sites through management from planning to execution.
This position is a key interface between Global/Regional Supply Chain Planning, Logistics, Procurement, Manufacturing Units, Quality Organization, internal and external sites, and has the responsibility of balancing Roche’s demand requirements with the sites operational capacity and contractual requirements.
The CMO Order and Supply Manager must be able to build and maintain relationships with relevant internal and external stakeholders and participate/lead discussions, problem solving efforts and process improvements to ensure that performance targets are met or exceeded.
Responsibilities
Based on department and business needs, the CMO Order and Supply Manager can be responsible for all or a subset of the following:
Manage the performance process (e.g., supplier delivery performance) for assigned products. Lead RCA (Root Cause Analysis) processes and ensure corrective actions are implemented effectively
Budget monitoring and Contract Fees reporting
Responsible for ALPIN and Artworks request coordination
Lead planning meetings and discussions with CMOs to review forecasts and CMO’s capacity to understand CMO’s ability to meet Roche requirements
Provide CMO planning assumptions to Supply Planners to correctly represent CMO capabilities in Roche Planning system
Represent Supply Chain Operations and participate in contract negotiations related to Supply Chain topics
Perform inventory reconciliation
Perform proactive inventory allowance and write off avoidance and coordination
Ensure correct and compliant set-up of material flow of FOC material to support production needs
Monitor status of all inventory at FHLR/GNE owned inventory at the site to ensure efficient usage and on-time delivery of Roche requirements
Ensure right level of produced inventory in collaboration with SP and PSCO
Ensure right level of FOC inventory and excipients in collaboration with internal and external sites
Manage Inbound and Outbound Logistics and prioritize shipments with 4PL or carriers as required
Per product, coordinate material code creation, maintenance and retirement with respective Master Data organization
Represent CMO aspects within the PSCTs and support JMTs of the assigned CMOs
Own and manage scheduling and planning of production at (with) the assigned CMOs based on forecasts
Monitor adherence to overall contractual commitments with respect to supply chain
Establish MOQ in collaboration with Supply Chain stakeholders
Perform all transactions related to order conversion, managing sales and purchase orders, order changes, receiving material, managing returns and psychotropic license management
Provide proactive information to Supply Chain stakeholders in case the defined delivery lead times are not met
Support cross-regional R3P transactions as required
Participate in assigned project implementations within the assigned sites
Participate in projects and business process improvements for supply chain and cross-functional projects to achieve PT business goals and objectives
Ensure Delegation of Authority compliance
Ensure ICFR Compliance requirements including Audit
Ensure compliant import and contract management via proactive monitoring
Requirements
Minimum 5+ years of experience in Supply Chain Management in pharmaceutical industry
Bachelor degree in life science, business, industrial engineering or equivalent required
Six Sigma certification (green belt) a plus
Experience using ERP systems such as SAP
Project Management experience a plus
APICS certification (or equivalent) a plus
Strong verbal and written communication in English, further languages a plus
Strong ability to influence and negotiate win/win solutions both within and across organizations
Applies a complete understanding of Biotech/pharmaceutical industry standards, supply chain and GMP manufacturing practices to independently address a broad range of difficult problems
Exhibit continuous improvement mindset and innovative thinking
Strong organizational skills and attention to detail
Ability to successfully utilize established business processes and systems
Ability to identify the key issues of a problem, approach problem solving analytically and systematically to reach optimal solutions and implement plans of action
Understanding of Lean Production System (LPS) elements and methods
Team player
Work is performed under limited direction and guidance, with general instructions on new assignments
Participate in developing course of action that may impact multiple functions in the organization.
Lives the companies Values, Core Competencies, Leadership Commitments and PT Behaviors
Experience working in matrix organizations
Works effectively within cross-functional and multi-location/multi-cultural teams