Job Summary: The Inside Sales Operations Admin is responsible for assisting and supporting the team and customers by processing overflow work from the sales team. The Admin will learn and carry out a variety of process-driven tasks that include, but are not limited to, managing communications with both customers and affiliates, making reservations, working in business application software, and fielding requests.
This position will report to the Vice President of Sales and will be located in the Princeton, NJ office location.
About Us: Since 1964, our company has provided luxury transportation to a huge majority of our corporate neighbors. We've grown every year since, and today we're proud to be one of the largest luxury transportation companies in the USA.
Through our wholly owned network of affiliates called "For People Going Places," we can provide transportation anywhere in the world.
Opportunities to our employees are:

• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive - in our offices or yours.

Responsibilities: Include, but are not limited to:

• Assisting with Client Relations Management (CRM) data consistency
• Fielding A-1 Limousine requests from customers and possibly forwarding it to our sales teams
• Working with our affiliates, on outsourced reservations, confirmations, invoices, pricing, and reservation status
• Processing overflow work from the sales team or operations, such as placing orders, working on Renewal opportunities
• Regular engagement with Inside Sales, Partner teams, and Vendors

Qualifications:

• High school diploma/GED
• Possess an upbeat attitude
• Self-motivated and willing to learn

Required Skills:

• Ability to absorb new knowledge on a daily basis
• Ability to multi-task and complete projects in an expeditious and comprehensive manner
• Ability to clearly communicate and effectively work well with others
• Ability to understand tools: Microsoft Office, LiveryCoach, and quoting
• Exceptional written and verbal communication skills
• Strong time management and organization skills
• Desire to learn more new skills
• Ability to understand and work in the following applications/platforms: Office (specifically Word, Excel, and Outlook)
• Well-rounded working knowledge of Microsoft Office tools and the ability to learn our reservation software called Livery Coach
• Proficiency in the following applications/platforms:
  • Office: specifically Word, Excel, PowerPoint, and Outlook
• Windows OS experience is a plus

Preferred Qualifications/Skills:

• Some college preferred
• Customer service and/or customer-facing experience

Additional Information:

• The estimated annual pay range for this position is $40,000 - $50,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
• Equal Opportunity Employment