Optical Customer Service Rep

job
  • Global Channel Management
Job Summary
Location
Norcross ,GA 30092
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
15 Nov 2024
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Job Description

About the job Optical Customer Service Rep
Optical Customer Service Rep needs 3+ years experience
Optical Customer Service Rep requires:
Must have optical experience
High school
Telephone/Email Etiquette
Active Listening
Familiarity with electronic communication methods such as email, instant messaging and chat services
Optical Customer Service Rep duties:
Provide quality customer service by answering outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questions
Prioritize and problem solve customer issues and concerns.
Manage customer late lists, moving late jobs through the lab and communicating with customers.
Perform other duties within the customer service department or other areas as assigned
Maintain a clean and organized work environment.
Observe all company policies, rules, and safety practices.

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