Call Center Rep

job
  • PRISM Vision Group
Job Summary
Location
Doylestown ,PA 18903
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
15 Nov 2024
Share
Job Description
RESPONSIBILITIES:
  • Schedule appointments for new patients, routine visits and follow-ups with the appropriate physician, and complete the new patient consultation form completely.
  • Schedule all patient appointments and prepare appropriate chart paperwork. Explain what they can expect when they arrive for their appointment.
  • Transfer calls to appropriate physician and staff when applicable.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Ensure all messages are complete, concise and processed immediately or routed to the appropriate office/person.
  • Email, recommend web access, and mail all new patients a packet, which includes patient information, a health questionnaire, directions to the facility and the HIPAA forms.
  • Verify that all patients requiring referral have obtained appropriate referrals for visit and diagnostic testing.
  • Photocopy, fax, and email documents as requested in a timely manner.
  • Assist patients, physicians and office managers as requested.
Other Smiliar Jobs
 
Call Center Rep
  • New Providence, NJ
  • 9 Days ago
Ophthalmology Physician
  • Alexandria, VA
  • 11 Days ago
Ophthalmology Physician
  • , NJ
  • 11 Days ago
Ophthalmology Physician
  • Baltimore, MD
  • 7 Days ago
Ophthalmology Physician
  • Doylestown, PA
  • 7 Days ago
Ophthalmology Physician
  • Havre de Grace, MD
  • 7 Days ago
Ophthalmology Physician
  • Moorestown, NJ
  • 7 Days ago
Ophthalmology Physician
  • Bloomfield, NJ
  • 7 Days ago
Ophthalmology Physician
  • Bethesda, MD
  • 7 Days ago
Patient Services Representative
  • Elizabeth, NJ
  • 4 Days ago
Patient Services Representative
  • Union City, NJ
  • 4 Days ago
Patient Services Representative
  • Warren, NJ
  • 4 Days ago
Patient Services Representative
  • Fredericksburg, VA
  • 4 Days ago
Patient Services Representative
  • Fairfax, VA
  • 4 Days ago
Patient Services Representative
  • Greenbelt, MD
  • 3 Days ago