*Description:*

This position is responsible for managing a large volume of inbound calls in a timely manner and providing accurate information to phone inquiries regarding life and annuity claims.

Take incoming phone calls from customers including agents and beneficiaries regarding death and living benefit claims.

Review and navigate image system for status of claim

Complete intake notification to begin a claim

Professionally handle incoming calls and ensure that inquiries and issues are resolved promptly and thoroughly.

Manage large volume of inbound calls in a timely manner.

Efficiently research and document call reason and resolution.

Handle inquiries in the best interest of the customer and company.

Provide quality service and support to a variety of areas including claims personnel and claimants.

Other claim support duties as appropriate.

Continuously evaluate and identify opportunities for process improvements.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.