Overview:

Provide friendly, efficient, and hospitable service at the front desk. Provide efficient and friendly check in and check out service. Run the night audit process through the PMS system.

• Perform accurate, efficient and friendly check-in and check-outs.
• Provide outstanding guest service with regard to answering the switchboard, taking messages, receiving packages, faxes and other guest deliveries.
• Provide guest service in the form of reserving airport shuttles and obtaining airport information.
• Complete daily Night Audit check list timely and efficiently.
• Communicate with the Maintenance department and production and follow up of work requests.
• Have a thorough knowledge of restaurants, transportation issues and other areas of guest interest. This should include a complete knowledge of all Stonebridge Inn department operations parameters.
• Must be aware of emergency procedures with special regard to guest injury and fire emergency procedures.
• Must answer the switchboard in a timely manner with appropriate greeting.
• Must maintain consistent communication with the Housekeeping department with regard to maintaining accurate room statuses, coordinating room moves and responding to guest special requests.
• Must be familiar with hotel and reservation's policies including early check-out, late arrival, deposits and cancellations. Must be able to confidently quote these policies to guests.
• Must be able to perform a walk-in reservation.

• High school graduate
• Fluency in job related English, both verbal and written.
• Provide legible communication and directions.
• Compute basic mathematical calculations (add, subtract, multiply and divide numbers).
• Ability to work flexible schedule.

Wage Information:

• The hourly rate for this position is $21.00 per hour plus tips.

Benefits:

• As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
• Sick pay, available upon hire
• Affordable bus passes for commuters
• Discounted Room Nights at participating CoralTree properties
• F&B Discounts
• 2-day Ski Pass or Wellness Perk (winter season only)

This job posting will close on 09/30/2024 or until the position has been filled.