Property
About Us
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
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Location Description
Hawks Cay Resort, an iconic destination resort in the Florida Keys, reopened in August 2018 following a $50 million renovation. A recipient of the prestigious AAA Four Diamond Award and a member of the Preferred Hotel Group Lifestyle Collection, this 60-acre, tropical destination boasts 177 guestrooms and 250 two
•and three-bedroom villas, a full-service marina, six restaurants, saltwater lagoon, five swimming pools, kid and teen clubs and spa.
Overview
JOB SUMMARY:

1. Primary Responsibilities include, but are not limited to, providing a range of massage and body scrub services. Experience with prenatal massage, hot stones, body scrubs, and wraps preferred. Dual license preferred but not required. Must actively participate in ongoing training and maintain cleanliness standards in all areas of spa facility.

1. Must be knowledgeable regarding the source and location of all supplies and inventory, and maintain adequate levels of supplies within their assigned treatment room.

1. Be diligent in maintaining condition, cleanliness, and maintenance of spa and salon facility, grounds and back of house areas.

1. Be totally knowledgeable in the resort's Spa's and other Emergency procedures, to include the review of action to be taken, including evacuation plans, in case of Fire, Bomb Threat, or Natural Disaster, and action to be taken in regard to other incidents, such as assault, robbery, burglary, or medical emergency and to ensure that all subordinate staff are fully trained and capable of responding according to resort policies and procedures.

1. Take the necessary precautions to safe-guard at all times the resort's funds, records, and equipment entrusted to the departments in his/her area of responsibility.

1. Work hours/days vary as dictated by business needs, and may include weekends and holidays.

1. Must be able to perform all other duties as assigned by the Spa Director.

1. Maintain established guidelines in the absence of Spa Supervisors.

The Spa therapist is responsible for providing spa services within their licensing.
Qualifications
REPORTING RELATIONSHIP:
Reports directly to and under the supervision of the Spa Director and Spa Lead Therapist.
OVERVIEW:
The Spa therapist is responsible for providing spa services within their licensing.
JOB SUMMARY:
1. Primary Responsibilities include, but are not limited to, providing a range of massage and body scrub services. Experience with prenatal massage, hot stones, body scrubs, and wraps preferred. Dual license preferred but not required. Must actively participate in ongoing training and maintain cleanliness standards in all areas of spa facility.
2. Must be knowledgeable regarding the source and location of all supplies and inventory, and maintain adequate levels of supplies within their assigned treatment room.
3. Be diligent in maintaining condition, cleanliness, and maintenance of spa and salon facility, grounds and back of house areas.
4. Be totally knowledgeable in the resort's Spa's and other Emergency procedures, to include the review of action to be taken, including evacuation plans, in case of Fire, Bomb Threat, or Natural Disaster, and action to be taken in regard to other incidents, such as assault, robbery, burglary, or medical emergency and to ensure that all subordinate staff are fully trained and capable of responding according to resort policies and procedures.
5. Take the necessary precautions to safe-guard at all times the resort's funds, records, and equipment entrusted to the departments in his/her area of responsibility.
6. Work hours/days vary as dictated by business needs, and may include weekends and holidays.
7. Must be able to perform all other duties as assigned by the Spa Director.
8. Maintain established guidelines in the absence of Spa Supervisors.
QUALIFICATIONS:
Applicants should be currently licensed in the state of Florida in massage therapy and/or esthetics. Applicants should have previous experience in a customer service capacity. Additional requirements include excellent oral and written communication skills and excellent organizational skills. The ability to graciously deal with the general public (resort guests, staff, and visitors) in a warm, friendly and courteously is essential. Reliable transportation is mandatory.
PHYSICAL REQUIREMENTS:
Although this position is not necessarily one that is physically strenuous, there will be occasions to lift cartons of merchandise from 30 to 50 lbs. Applicants should be in excellent physical condition with a strong back, arms, and legs; capable of reaching and bending without difficulty.
Applicants must be neat, well-groomed, well-poised, and possess a pleasant voice and demeanor. Must be able to establish a rapport with our guests and customers, dealing with them in a warm, friendly, and courteous manner at all times.