Parts Advisor

job
  • Herson's Honda
Job Summary
Location
Derwood ,MD 20855
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
15 Nov 2024
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Job Description

Parts Counter Associate
We are seeking talented, energetic and motivated individuals with the ambition to become part of our team. You must have a Can-Do attitude. Experience is not needed though certainly valued. Whether you are new to the industry or have years of automotive experience we are looking for individuals to work in the fast-paced environment.
Responsibilities:

  • Assists all customers (retail & shop) in selecting required parts in a friendly, professionally & efficiently.
  • Informs customers of part requirements and specials.
  • Answers phone calls, providing price quotes and other information.
  • Pulls and fills orders from stock.
  • Notifies manager of out-of-stock parts or shop materials that need immediate attention.
  • Locate out-of-stock parts from outside source and submits an emergency order -if necessary.
  • Notifies all necessary parties when special ordered parts have been received.
  • Follows up on back-ordered parts and replenishes assigned inventory daily.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Ensure that all charge sales are signed by the customer and all customers receive a copy of their invoice.
  • Excellent communication and customer service skills.
  • Able to maintain a professional image and demeanor.
  • Ability to multi-task in a fast-paced environment.
  • Strong computer & phone skills.
  • Positive attitude is a must!
  • Qualifications:
  • Parts experienced preferred
  • Excellent oral and written communication skills
  • Excellent customer service skills
  • Team player
  • Maintain an organized, orderly and clean work environment.
  • Schedule/Hours are based on a 5-day rotating weekly schedule.
  • M-F (8am-5pm/8:30am-5:30pm/ 9am-6pm)
  • Saturday schedule (7am-4pm/8am-5pm/9am-6pm)
  • Benefits:
  • Full Benefits Including Medical, Dental and 401k with/ employer match after 90 days
  • Paid Vacation
  • Discounts on part and service
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