Job Description
Alteo is looking for an IT Operator / Unix Admin for a permanent position based in Montreal.
Your main role will be to ensure the smooth and controlled processing of payment activities in production, while ensuring compliance with processes and regulations.
Responsibilities:
Ensure that production processes run smoothly to guarantee service availability and reliability.
Monitor processes in the production environment and ensure that they run smoothly.
Ensure daily control of operations (e.g. monitoring of machines, programs/jobs...)
Batch monitoring
Supervise production and draw up end-of-day processing reports
Participate in automation scripting and the creation of processing chains
Manage incidents to ensure their proper resolution
Ensure incident analysis and intervention (Level 1) in compliance with procedures and checklists
Provide support (Level 1) for end-of-day processing operations
Call on teams as needed for infrastructure/technical incidents
Report on incident management to ensure that teams are kept informed.
Process service requests in the JIRA tool.
Participate in the preparation of payment reports for teams and customers
Contribute to the development of colleagues' skills in order to improve collective performance.
Provide guidance, support and assistance to team members
Profile:
AEC/DEC in IT or equivalent
2-5 years' experience in a similar role
Familiarity with the electronic payment industry (an important asset)
Unix server
Databases (e.g. Oracle, PostgreSQL...)
Batch and Shell scripting
File transfer station (CFT, SFTP...)
International network platforms (e.g. Edit Package Visa, Master Com...)
Scheduling tools (e.g. AUTOMIC, $UNIVERS...)
Network architectures and security
Supervision platform
Writing technical specifications
Customer orientation
Compliance with commitments
Taking the initiative
Problem anticipation
Reporting & Monitoring
Sense of initiative, flexibility
Team player
Ability to provide support and assistance
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