Job Description: Job Description Summary : Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response. | Job Description : RESPONSIBILITIES • Assess each call situation to determine best course of action and appropriate protocol. • Utilize medical equipment and procedures including defibrillator, EKG monitor, oxygen and suction devices, intravenous fluids, CPR and other procedures and medications as required to provide advanced medical care. • Develop and utilize triage skills to provide optimal efficiency during calls. • Provide patient care according to clinical protocols and safety requirements. • Lift and move patients as required to provide optimum care. • Communicate with receiving facility to receive medical direction and to provide critical information. • Act as team leader and take responsibility for scene and unit management as needed. • Drive the ambulance and provide map reading support to minimize call response time. • Continuously maintain all required certifications. • Monitor and maintain the general condition of the unit, keep it clean and stocked for optimal call response to maintain the image of AMR. • Document activities with regard to patient care and billing completely to ensure appropriate information is available regarding each call. • Follow policies and procedures regarding out-of-chute times and turnaround times. • Consider patient status and insurance preferred facilities when determining transportation destinations. • Reports immediately to the on duty supervisor and/or account manager any incident involving a negative customer and/or patient interaction. • Read medication/prescription labels and directions for usage in quick, accurate, and expedient manner. • Communicate verbally with patients and significant others in various environments to interview patient, family members, and bystanders. • Discern deviations/changes in eye/skin coloration due to patient's condition and to the treatment given. • Converse with dispatcher and EMS providers via phone or radio as to status of patient. PHYSICAL REQUIREMENTS • Must be able to successfully pass Physical Agility Test • Aptitudes required for work of this nature are good physical stamina, endurance, and body condition that would not be adversely affected by frequently having to walk, stand, lift, carry, and balance at times. • Must be able to lift, drag, hoist, and carry different types of equipment and other objects. MINIMUM QUALIFICATIONS • High school diploma or equivalent (GED). Some advanced education preferred. • Current state Paramedic License and maintain currency. • Possess a valid State Driver's License. • Current BCLS, ACLS, PALS or PEPP, BTLS or PHTLS Provider Certification and maintain currency. • Driving record in compliance with AMR Safety and Driving policy. • Some past work experience, preferably in healthcare desired. WORKING CONDITIONS AND MENTAL/PHYSICAL REQUIREMENTS Working Conditions: Available to work days, nights, weekends and holidays, extended workdays. Long periods inside the ambulance. May work indoors or outdoors with exposure to weather. Possible routine exposure to moderate noise levels. May periodically work in poorly lit environments in a moving vehicle. Physical Demands: Moderate to extended amounts of sitting, standing, and walking. Some repetitive motion activities. Routinely lifting more than 200 lbs. with assistance. Pushing, pulling, reaching, lifting, bending, squatting, kneeling, twisting, carrying, typing and stair climbing. Visual identification of color-coded items. Clear speech and hearing. Must be able to wear a face mask or respirator with proper fit for extended periods when required. Mental Requirements: Critical thinking skills with the ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Fatigue, high pressure, exposure to stressful situations. GUIDING VALUES AND BEHAVIORS Employee must consistently exhibit our guiding principles: • Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do. • One Team - We respect each other and achieve together what no individual can alone. • Innovation - We are driven to develop solutions that inspire progress. • Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties. • Ownership - We are accountable for what we do and take pride in how we do it. • Citizenship - We are dedicated to being good stewards in the communities we serve. EEO Statement: Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Keywords: emergency medical services, paramedic care, patient transport, emergency response, first aid, healthcare, medical emergency, ambulance services, trauma care, BLS ACLS PALS