At SuperFile, we thrive in a dynamic, fast-paced environment, driving innovation and delivering super digital solutions. Our team is diverse, inclusive, and dedicated to excellence. We encourage collaboration and value the unique perspectives each team member brings to the table.

About the Role: We are looking for a reliable, observant, and proactive individual to manage our front desk and office operations for both SuperFile and Realm Agency who are co-located in Chicago. The ideal candidate for our Office Manager role is a dynamic and organized professional whose stellar prioritization and problem-solving skills and exceptional attention to detail will ensure the smooth operation of our office environment. Our Office Manager will be responsible for administrative support to employees, office operations, facility management, travel and event coordination, as well as serving as a knowledgeable communication hub for the company.

Responsibilities -

• Greet and assist visitors in a professional and friendly manner
• Answer and direct phone calls to appropriate personnel
• Maintain a clean and organized reception area and office space
• Coordinate office maintenance and manage relationships with vendors and service providers
• Manage incoming and outgoing mail, packages, and deliveries
• Order office supplies and maintain inventory levels
• Coordinate catering for daily lunch and team meetings/events including setup/cleanup
• Schedule appointments and meetings and manage conference room bookings
• Plan and manage logistics for meetings, conferences, and team-building activities
• Coordinate travel arrangements and accommodations for staff
• Process travel and office expenses and maintain accurate records
• Assist with administrative tasks such as data entry, filing, and document preparation
• Improve office productivity by implementing and optimizing administrative procedures
• Support HR with onboarding procedures for new hires
• Collaborate with other departments to ensure efficient communication and workflow
• Handle sensitive information with confidentiality and discretion

Required Skills

• High school diploma or equivalent; additional qualifications in office administration or related field are a plus
• Proven success in a similar role in a fast-paced environment such as a startup
• Expert attention to detail and problem-solving skills
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proven ability to prioritize tasks and work independently
• Professional appearance and demeanor
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Gmail, Google Calendar, Google Docs, Google Sheets), and general office equipment

SuperFile is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.