Job DetailsLevelEntryJob LocationDallas Retirement Village - Dallas, ORPosition TypeFull TimeSalary Range$17.00 - $20.00 HourlyJob ShiftDay & Swing & NocJob CategoryHealth CareDescriptionPosition Title: Resident Services Assistant (RSA)Department: Assisted LivingExempt Status: Non-ExemptSupervisor: Resident Care Coordinator AGENERAL SUMMARY:The Resident Services Assistant assists in the personal care of the Assisted Living residents in accordance with federal, state, local and facility standards, guidelines and regulations that govern the facility. PRINCIPLE DUTIES:Essential Job Duties:1. Complies with established facility and department policies and procedures and maintains established standards and practices.2. Keeps all information about residents, resident families and resident condition private and confidential per HIPAA and facility standards and policies.3. Assists the residents in a manner conductive to their safety, comfort and independence level as outlined in their Service Plans.4. Reports any unusual observation or condition to the management staff on duty - reports to Medication Aide, Resident Service Coordinator, RN, or the Administrator.5. Assists in the personal care of the residents as needed and as listed on the resident's Service Plan. These duties may include but are not limited to the following: Assistance with toileting. Helping residents to the bathroom and with wiping and clean up after a bowel movement or incontinent episodes. (Urine & bowel)Assistance with incontinent products like Depends.Assistance with laundry Assistance with bathingAssistance with nail careAssistance with brushing teeth or care of denturesAssistance with hair grooming and shampooingAssistance with dressing and care of clothingAssistance with shavingAssistance with hearing aids and hearing aid batteriesAssistance with glassesAssistance with tasks of daily living such as care of personal possessions, use of the telephone and cueing residents to remember scheduled appointments and activities. Monitoring CBG's per physician's orders as directed by the RN6. Follows posted directions in the event of a fire alarm or drill and assists with the prompt evacuation of residents.7. Assists residents with ambulation as needed or to and from various areas in the facility. Safely lifts and transfers residents according to facility policy.8. Orients residents to time, place and person as well as activity as needed.9. Performs housekeeping tasks as needed in resident apartments and throughout the facility as needed or as directed (including vacuuming, carpet cleaning, moping, cleaning bathrooms and dusting the common areas).10. Assists with admission of new residents in such tasks as unpacking and general orientation to room, facility, call lights, etc.11. Assists in meal service in the dining room, which may include serving food and drinks, cleanup and the delivery of meal trays to resident apartments.12. Performs all duties in a safe manner and follows infection control and universal precautions practices and procedures.13. Maintains documentation as required by regulatory agencies and facility policy and procedure and as directed by the supervisor.14. Reads Resident Service Plans on a daily basis. Reads the Communication Book daily, follows PCC assigned resident tasks, and reads memos as they are released.15. Creates an atmosphere of warmth and personal interest and promotes a calm, tranquil environment throughout the facility.16. Fosters an attitude respect for the elderly, supervision and for peers.17. Carries out other responsibilities as directed by the Supervisor.18. Maintains certifications as required by facility and State of Oregon standards.19. Attends and completes all mandatory training requirements and meetings in accordance with both State and company standards.Other Duties:Encourage residents to take an active part in the community and embrace all programs.Assist residents in determining the level and quantity of activity.Attend in-service training and education sessions, as assigned. Must be CPR, AED and First Aid certified.Properly use the community logo according to the Logo Usage Guidelines and consistently with community branding.Be available and actively engage in support of community needs in times of emergency situations and perform duties as assigned.Perform specific work duties and responsibilities as assigned by the Executive Director and Administrator.HOSPITALITY FOCUS: Dallas Retirement Village fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:We greet residents, employees and guests warmly, by name and with a smile.We treat everyone with courteous respect.We strive to anticipate resident, employee and guest needs and act accordingly.We listen and respond enthusiastically in a timely manner.We hold ourselves and one another accountable.We embrace and value our differences.We make residents, employees and guests feel important.We ask "Is there anything else I can do for you?"We maintain high levels of professionalism, both in conduct and appearance, at all times.We pay attention to details.WELLNESS FOCUS:Dallas Retirement Village employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents' wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.QualificationsQUALIFICATIONS:Must be 18 years of age or older.One year elderly experience is preferred but not required.Must have adequate reading and writing skills as well as verbal communication skills to perform the required documentation & reporting duties.PHYSICAL REQUIREMENTS/WORKING CONDITIONS:Frequent standing, stooping, bending, stretching, squatting; may be exposed to blood and body fluids which may contain HIV and/or HBV; must be able to transport residents via wheelchair, gerichair or shower chair, pushing up to 150 lbs. unassisted. Must be able to transfer, lift, turn and position a resident weighing up to 125 lbs. unassisted, or with the assistance of one for a resident weighing over 125 lbs.. Must be able to stoop, bend, stretch, squat, stand, and walk for up to 90% of the work day. May be subjected to offensive odors and combative behavior. Must be able to lift and carry up to 20 lbs. frequently, and 50 lbs. occasionally. DISCLAIMER CLAUSE:I have read my Job Description. I understand the information contained in the Job Description. I further understand that this Job Description is not intended and should not be construed as an exhaustive list of all the responsibilities, skills, efforts or PHYSICAL REQUIREMENTS/ WORKING CONDITIONS associated with my job. I may be required to perform additional tasks necessary to meet standards of quality and care.