Join us as our next Guest Service Representative I here in Lemoore, CA at the Navy Lodge.
Why the Navy Lodge and Navy Exchange Service Command (NEXCOM) ?
Eligible for $600.00 hiring incentive
While some may serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do. Here at the Navy Lodge in Lemoore, no two days will look the same.
oYou can expect an unforgettable, dynamic, and competitive work environment.
oWe are a diverse and inclusive team supporting a high volume business, who push ourselves and those around us to develop personally and professionally, every single day.
This is where YOU fit in: Navy Lodge Lemoore is in need of a Guest Service Representative I to answer the call; a team player who is dedicated to supporting our local Naval community, and operational successes on a day to day basis. You will perform a variety of tasks which involve making the Navy Lodge a home away from home for our valued guests. Your work will make an impact and support how our organization serves the best customer - our Military patrons and their families.
So, what does a typical day look like? What does it take to succeed?
oProvide excellent customer service to our valued and honored guests.
oUtilize Property Management System to access guest information and retrieve reservation details.
oReceive requests and process reservations within established guidelines
oAnswer phones, transfer calls, reply to guest inquiries and log calls.
oReceives and is accountable for a change in fund. Prepare close bank report and deposits cash receipts at the end of each shift in accordance with established procedures.
The Qualifiers:
oOne (1) year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily.
oOne (1) year progressively responsible experience related to the position to be filled.
Study completed in a college, university, or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.
oMust pass a pre-employment criminal background check.
The Benefits begin DAY ONE:
We know you work hard, and cultivate the very best solutions for your family - and that's why we offer a competitive federal wage & comprehensive benefit plan.
oBenefits begin on DAY ONE
Medical/Vision & Dental
401(k) & Pension Plan
Life Insurance
Sick and annual leave accruals
Continuity of Employment Programs for Military Spouses
Tax Free shopping, worldwide, at any Navy Exchange location
Access to on-base amenities, including lodging, bowling, gym, movie theaters, & much more (where available)!
Employee Assistance Plan (EAP)*
*Includes LifeMart Discount Savings Program
GENERAL EXPERIENCEOne1year of general office clerical experience that demonstrated the ability to perform clerical duties satisfactorily.ANDSPECIALIZED EXPERIENCEOne1year progressively responsible experience related to the position to be filled.ORSUBSTITUTION OF EDUCATION FOR EXPERIENCEStudy completed in a collegeuniversityor junior collegeabove the high school levelmay be substituted on the basis of one-half academic year of study for 6 months of experience.