QA Manager

Full-time, Hybrid

Location: Okemos, Michigan

Pay: $150,000 - $160,000/YR

Job Summary

Responsible for delivering test automation platforms, toolchains, and processes for software systems and infrastructure in production. Guides the team in implementing highly automated testing and software delivery solutions.

Primary Job Responsibilities:

• Manages and coordinates team assignments, schedules, budgets, and services.
• Oversees the design, development, implementation, and maintenance of platforms and services for testing and automated software delivery.
• Ensures adherence to corporate, departmental, and team standards, implementing improvements to enhance team performance.
• Provides strategic and operational direction for test automation in application, system, and performance testing.
• Collaborates with agile leaders to integrate quality and automation principles into all planned work.
• Participates in incident remediation to identify testing opportunities and strategies for system quality improvement.
• Develops talent by applying consistent performance standards and addressing performance issues decisively and objectively.
• Seeks input from others, listens effectively, and uses diplomacy and tact to build relationships and gain trust and support.
• Leads and mentors team members to support maintenance and production activities as needed by the business unit.
• Implements a roadmap for test automation and quality controls to adapt to changing application and platform designs, including microservices and public cloud migration.
• Manages the budget and vendor relationships for tools and services.

Requirements:

• Bachelor’s degree in computer science, information technology, or a related field.
• Seven years of IT experience, including quality engineering, testing, or similar roles.
• At least three years of team leadership experience.
• Equivalent combinations of education, training, or experience are acceptable.
• In-depth knowledge of software testing, development, and delivery methodologies.
• Experience writing, managing, and maintaining test automation suites for single-page applications and high-performance batch applications.
• Experience implementing testing tools and automation practices using tools like: Selenium, Postman, JMeter, DocBridge Delta, etc
• Proficiency with technologies such as: Java, JavaScript, SQL
• Experience managing engineering teams of five or more staff.
• Ability to lead and mentor staff.
• Capability to analyze and resolve complex problems.
• Skills in planning work and required staffing levels.
• Ability to convey technical concepts to non-technical audiences.
• Excellent written and verbal communication skills.
• Strong interpersonal and collaborative skills.