Consultant, Digital Analytics
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Location: Toronto-81 Bay, 18th Floor
Time Type: Full time
Posted on: Posted Yesterday
Time left to apply: End Date: November 21, 2024 (4 days left to apply)
Job Requisition ID: 2424843
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You’ll Be Doing
As the Senior Consultant of Digital Consent and Privacy on our Digital Analytics & Integration team, you will play a pivotal technical Digital Product role in ensuring our bank's digital assets maintain the highest standards of data privacy and consent to Federal and Provincial Laws and Bills.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.
How You’ll Succeed
Digital Privacy and Consent Leadership: Overseeing the bank's adherence to data privacy and consent regulations and best practices across digital properties, including Bill 64, GDPR, CCPA, and other relevant legislation. Implementing, maintaining and monitoring technical solutions and platforms to meet the rigorous data privacy practices and ongoing governance for all trackable technologies including cookies, pixels, etc.
Stakeholder Management: Develop and enhance ongoing partnerships with enterprise programs, Privacy, Legal, Risk management and Technical teams to manage ongoing changes while overseeing the joint day-to-day implementation, maintenance and monitoring processes, investigations, etc.
Web Analytics Implementation and Troubleshooting: Develop and maintain custom JavaScript code for advanced tracking and reporting that meets CIBC digital privacy standards. Configure Adobe Launch, Adobe Experience Platform, and Google Tag Manager to support the implementation and ongoing maintenance of the consent management platform (CMP). Troubleshoot cookie compliance issues and variances, and implement technical solutions to ensure data integrity and data privacy.
Continuous Improvement: Identifying ongoing opportunities for platform improvements and optimization in addressing Digital Privacy and Client Consent requirements, ongoing monitoring and controls, joint gating processes, etc. Anticipate upcoming regulatory changes and develop action plans to help the organization proactively adapt to these changes and stay current and track trends related to digital consent and data privacy. Upholding the bank's commitment to data privacy and compliance. Promoting and solutioning for a ‘Privacy by Default’ Digital culture.
Collaboration: Collaborate with cross-functional teams like Technical, External Vendors, Privacy, Legal, Risk, and Enterprise Programs to achieve digital and compliance objectives. Effectively solution for Privacy requirements to actionable business and digital platforms and actions, investigating compliance deficiencies and implementing timely technical solutions and bug fixes.
Who You Are
You can demonstrate work experience in Consent Management Platform (OneTrust certification is an asset), Client Preference Centre for Marketing and Services, Agile Project Management, Digital and Marketing platforms and technologies, Financial Industry and/or Wealth knowledge. Bill 64 (Law 25), Bill 96, GDPR, CCPA, AdChoices.
You can demonstrate 4 to 5 years work experience in Google or Adobe Launch Tag Manager, Google Analytics integrations, cross-site personalization, Adobe or Google SDKs, SPA frameworks and Mobile native SDK integration.
You can demonstrate 5 to 6 years work experience leading and formalizing appropriate KPIs and a measurement strategy for standardization, implementation and reporting. Experience with designing Digital Analytics solutions for websites, Single Page Application Frameworks and Mobile App would be an asset.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new solutions to overcome all obstacles.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 18th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Data Privacy, Digital Analytics, Google Analytics, Tag Management Systems, Website Analytics, Website Tracking, Web Technologies
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