Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.
We are in search of new talent in the following position...
Position: Front Desk Supervisor
The Front Desk Supervisor coordinates the operation of the program during the assigned shift.
University Family Residence is a transitional family shelter where residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser
Location: 1041 University Avenue •Bronx, NY 10452
Minimum Qualifications:

• High school diploma or GED plus one year of relevant experience working in a similar capacity in a social services setting.
• Must possess good interpersonal skills and basic computer knowledge.
• Certifications in security, CPR/First Aid, and Fire Safety (F-80), also required, in accordance with regulatory mandates covering this program site.

1. Directs all front desk staff activities to ensure adherence to policy and procedures.
2. Ensure proper documentation of front desk activities.
3. Provide emergency assistance to residents as needed and supervise incident management system.
4. Monitor building safety.
5. Conduct rounds at residence as assigned

• Medical
• Dental
• Vision
• Prescription coverage
• Life insurance
• Retirement plan
• Educational Reimbursement Program (includes tuition and license/certification)
• Paid Time Off which is accrued monthly and rolls over from year to year. In addition:
  • Paid Birthday Holiday

• Job Family Front Desk/Reception
• Job Function Reception
• Pay Type Hourly
• Min Hiring Rate $21.15
• Max Hiring Rate $21.15
• Required Education High School