Description
Our property is seeking a Night Auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
•Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
•Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Complete additional bookkeeping, administrative, and accounting procedures as requested
•Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
•Make sure every hotel guest has a pleasant stay
Qualifications
•Proficiency with computers is required; experience with reservation and accounting software is desired
•Flexible overnight hours are required
•Experience in the hospitality industry or guest services is preferred, but not required
•Diploma or equivalent from high school is required; some college is desired
•Great communications. and excellent customer service skills are required