Junior Property Manager
Location: London, ON
In office, Permanent, full-time
Salary: $65,000 – $70,000
Main Responsibilities:
- Coordinate the accounts receivable collection process for your designated properties
- Entry of cheques into YARDI system, cash application and print daily cash receipt list and audit list, attach to deposit for filing. Prepare and update Excel listing of post-dated cheques – all post-dated cheques to be filed in safe by month.
- Prepare the deposit and take to bank – deposit copy at Head Office
- All tenant collections, follow up and reconciliation of tenant accounts.
- Preparation of A/R adjustments for Property Manager approval. Data entry approved A/R adjustments into Yardi.
- Prepare narrative aged accounts receivable reports for Accounting mid-month and month end
- Prepare and issue approved rental advice notices for any new tenants / leases and at the beginning of each year
- Approve changes made by Property Accountant in YARDI database to reflect move out and over holding tenant changes
- Notify all utilities for final meter reading requirements and billing changes
- Maintaining tenant contact lists, vendor and fire warden lists, emergency call out lists.
- Receiving incoming requests for service – via phone, email or in-person – from Tenants and responding by providing information, problem solving, or escalating the matter as appropriate.
- Drafting All-Tenant communication materials, for review by the Property Manager and ensuring that All-Tenant communication materials, e.g. Welcome/Move-in and Emergency procedures packages are maintained accurately and up-to-date
- Provide administrative support to Property Manager
- Front line contact for tenants on an on-going basis to answer questions concerning property administration and resolve their concerns including follow up to ensure satisfaction
- Preparing tenant chargeback invoices
- Prepare correspondence for Property Manager and draft notices to tenants as required
- Enter, update and maintain accurate tenant lease information in Yardi tenant database
- Review monthly rent roll to ensure accuracy for billing
- Maintain Tenant and Supplier contact information
- Work with Accounts Payable department to code all expenses
- Maintain schedule of up to date insurance certificates for all tenants and trades
- Assist Property Manager in the preparation of monthly reports to Owners including Executive Summary
- Entering purchase orders in Quickbooks / YARDI and distributing / place orders
- To assist with special projects that may arise
Qualifications:
- Minimum of 1 years’ experience in administration
- Strong decision-making capabilities to provide high-level service to tenants needs.
- Excellent customer service skills, proactive, results-oriented, and resourceful.
- Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail
- Excellent verbal and written communications skills
- Strong working knowledge of Microsoft products (MS Word and Excel)
- Experience working with Yardi 7 is preferable
- Demonstrated ability to work effectively in a deadline-driven environment
- Able to maintain confidentiality with a professional business manner.