Job Title: Department Lead - E&H Ace Hardware
Are you ready to be a part of something extraordinary? Join our passionate team at E&H Hardware Group, where we have redefined the world of hardware retail and customer service. As the Department Lead, you will have the opportunity to shape exceptional shopping experiences, build lasting relationships, and unleash your DIY expertise.
Why Join Us:
1. A Legacy of Excellence: E&H Hardware Group has been a trusted name in the industry since 1959. We are proud to be affiliated with Ace Hardware Corporation, recognized as America's premier hardware wholesaler. Be a part of our rich heritage and carry forward our tradition of exceptional service.
2. Customer-Centric Culture: We believe in going above and beyond to exceed customer expectations. As an Ace Hardware Department Lead, you will be at the forefront, proactively assisting customers, solving their problems, and providing expert advice. Your positive demeanor and dedication to service will make every visit an unforgettable one.
3. Boundless Opportunities: With 32 Ace Hardware stores across Ohio, your growth potential knows no bounds. We value your knowledge and passion for DIY home improvement, and we offer ample opportunities for professional development, advancement, and expanding your skill set.
Responsibilities:
1. Customer Service: Embrace our culture of exceptional customer service, greeting each customer with warmth and enthusiasm. Proactively assist them throughout their shopping journey, ensuring their needs are met and problems are resolved. Your friendly and outgoing demeanor will leave a lasting impression on every customer.
2. Department Leadership: Take charge of your assigned department, setting an example for the team by maintaining a well-organized, clean, and visually appealing sales floor. From accurate inventory management to timely restocking, your attention to detail will ensure a seamless shopping experience.
3. Innovation and Collaboration: Share your merchandising ideas, cost control strategies, and sales insights with the Store Manager. Contribute to store meetings, actively participating in discussions to drive the store's success. Your input will shape the future of our operations and enhance our customer offerings.
4. Store Operations: Embrace the responsibility of opening and/or closing the store, ensuring all tasks are completed efficiently. From cycle counting to inventory maintenance, you will be instrumental in protecting our physical assets and maintaining desirable stock levels.
Qualifications:
- Passion for Service: Your dedication to providing excellent customer service and building relationships sets you apart. Your positive attitude and ability to work collaboratively with customers and associates will make you a valuable member of our team.
- DIY Expertise: Harness your knowledge of DIY home improvement and share it with our customers. Your familiarity with products and store layout will empower customers to make informed decisions and tackle their projects with confidence.
- Retail Experience: While formal retail experience is preferred, we welcome candidates with a drive to learn and a willingness to go the extra mile. Your adaptability, strong work ethic, and passion for our industry will pave the way for success.
- Physical Stamina: Standing, walking, lifting (up to 50 lbs), and occasionally climbing ladders are all part of the job.

• Full-Time- 30+ hours per week.
• Work/Life Balance- Most locations close at 8pm
• Must have flexible availability, including some evenings and weekends.

Join our team of friendly hardware associates and help us create a shopping experience that goes beyond expectations. Together, we'll build a future full of exciting opportunities and unforgettable moments.
Apply now and let your adventure with E&H Hardware Group begin!
Pay Range: $13 - $16 per hour