JOB PURPOSE:

The role of the ASM is to support the demands and needs of the sales team through the guidance and direction of the Director Sales & Marketing. This position will have supervisory responsibilities in accordance with division policies while ensuring all sales associates/consultants have required certifications as mandated by state or local jurisdictions.

Duties and Responsibilities

•  Meet or exceed division set sales goals. Coach and assist sales staff with sales closings to achieve desired department goals.
  
•  Manage and oversee the activities of on-site sales staff for assigned communities
  
•  Support division goals to obtain division overall customer satisfaction rate of 100%
  
•  Recruit, train, evaluate, manage, mentor and retain sales staff
  
•  Ensure proper staffing in communities
  
•  Perform on-site reviews and evaluations
  
•  Manage contract process; accuracy and timely ratification (as applicable). Enforce company policies to include contract agreements and starts paperwork to ensure all is completed correctly and timely.
  
•  Ensure compliance of pricing and sales release guidelines; coordinate the administration of change orders, special option requests to ensure communication with appropriate departments
  
•  Confirms incentives for neighborhoods and update CMA’s together with community sales consultants. Confirms through the CMA that DRB is positioned correctly with product/house plan, standard features and options offered to best match buyer profile per community.
  
•  Maintain knowledge of competitive market and suggest strategies to increase customer base
  
•  Assist in the coordination of opening and closing of new communities
  
•  Provide input regarding the advertising/marketing needs of the communities. Confirm community signage and offsite weekend directional include correct message and company branding.
  
•  Partner with corporate marketing and Director Sales & Marketing on advertising
  
•  Champion Realtor outreach campaigns (breakfasts, lunches, office presentations)
  
•  Must have valid driver’s license for travel to off-site events and division communities

QUALIFICATIONS:

Knowledge and Skills

•  Excellent verbal and written communication skills
  
•  Professional appearance
  
•  Excellent presentation skills
  
•  Demonstrated problem solving and negotiation skills
  
•  Well organized and self-directed
  
•  Strong interpersonal skills, customer service driven
  
•  Displays a friendly, enthusiastic, approachable manner

Education and Work Experience

•  Bachelor’s degree in Business, Marketing, or Sales Marketing or equivalent of five years of experience in new home sales; or combination of education and equivalent work experience.
  
•  Prior experience in new home sales preferred but not required.
  
•  As required by law, must be a licensed Real Estate Agent