MVRTD is currently looking for an Operation Supervisor to play a pivotal role in the success of the operations department of MVRTD. The Operations Supervisor will be responsible for multiple key operation areas. Some examples: Dispatch, scheduling, supervision, safety, achieve already established goals and implement new goals. Create an environment to encourage team engagement.
Responsibilities include, but are not limited to:
- Provide leadership to the operations team.
- Oversee and supervise the daily operation of public transportation.
- Develop and implement initiatives to enhance the service to the community.
- Supervision of driver’s performance, ensuring safety protocols and procedures are being met.
- Communicates with other Department Managers and Supervisors to promote a team environment.
- Analyze the efficiency of each route.
- Responds to accidents/incidents. Investigate and complete all necessary documentation.
- Monitors on time performance.
- Maintain service-related compliance, for example, ADA and DOT regulations.
- Provides assistance to drivers, passengers, the community and MVRTD community partners.
- Makes or recommends disciplinary action when needed.
- Oversees the planning of and responding to situations that may impact route schedules. For example, extreme weather, local events, etc.
- Must be able to adjust schedule based on operational needs.
- Willing to participate in trainings and conferences to enhance operational needs
Experience, Qualifications and Education: 2-3years supervisory experience required. Previous experience in supervising operations in the transportation industry or in other related fields helpful. Knowledge of safe and efficient operations of public transportation will be beneficial in the placement of this position however not required. Strong leadership qualities together with strong problem solving and critical thinking are essential to this position. Supervise and improve operational practices. Must have the ability to work and communicate effectively with a diverse population. Working effectively in an environment that has several priorities and to be able to exercise good judgement as situations arise is required. MVRTD offers an excellent benefit package and competitive wages.
MVRTD is an equal opportunity employer and a drug and alcohol-free workplace. Qualified candidates should send resume and salary expectation to Jennifer Ellis, Selected candidate must pass required background checks and drug/alcohol testing.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance