Banquet Manager -- Hospitality/Catering Venue- Birmingham, MI area

Weddings, Social, Corporate, Holiday and Community Events

$65-70,000 ++ bonus and excellent benefits

We are seeking a personable, professional, energetic and organized Banquet Manager. The ideal candidate must have extensive experience in managing large dining events and providing excellent customer service that surpasses all guest expectations.

Job Description:

As Banquet Manager, you will oversee the daily operations of the Catering Service Staff, working as a team with the General Manager and Executive Chef. Range of events includes, but not be limited to: weddings, social, corporate, holiday and community events. The position is responsible for the execution of catered events, which includes coordinating with the catering and culinary teams to ensure all guest expectations are met/exceeded. The Banquet Service Staff and Events Setup Staff will also be expected to go above and beyond to deliver memorable events, while bringing a high level of energy and professionalism.

Banquet Manager Job Responsibilities:

• Manage service staff; duties include hiring /staffing, scheduling, training, performance, appearance, reviews, pre-event set-up and service standards
• Provide support on a daily basis with Caterease software, BEOs related to all duties of the service staff
• Coordinate the service type, style and implementation to best fit the event including services for all food and beverages, and bar beverages
• Consult with the Executive Chef to discuss the timing of the meal courses being served. Work directly with Executive Chef for special menu requests
• Control the designated costs and quality of services offered
• Participate in preparing the venue for each event including the supervision of bars, tables, chairs, table settings, and serving stations to make sure they are placed properly
• Oversee the seating of guests, serving of meals and beverages including efficient and timely table maintenance
• Prepare product requisitions to ensure the availability of all alcoholic and non-alcoholic beverages and specialty beverage stations
• Work with and assist in directing third-party vendors such as florists, entertainers, decor providers and other third-party vendors
• Answer guest questions and accommodate special requests as necessary
• Participate in completing the billing functions for each event
• Oversee events from start to finish
• Attend weekly Sheets meetings - BEO review
• Manage pre-shift meetings for service team day of event
• Maintain proper linen inventory
• Develop onboarding training schedule and best training practices

Requirements:

• The ideal employee should have an outgoing personality, spectacular decision-making skills, exhibit well developed organizational and leadership skills, possess computer skills with experience in detailing events, and have the ability to work well in a fast-paced environment while always maintaining a professional demeanor in all circumstances.
• Highly developed customer service skills.
• Effective interpersonal and verbal communication skills.
• Proficiency in using a moderately complex catering software system (Caterease).
• Available to work nights, weekends, and holidays, as events and business dictates.
• Must be able to work well within a team.

Desired:

• Bachelor degree in Hospitality Management or another related field.
• Accredited training /certifications in Catering, Culinary Arts, Hospitality.
• Impeccable service standards and perceptiveness
• Experience with Caterease software.
• 5+ years of Event, Managerial and/or Customer Service experience

Please email resume to Ben Schwartz :

Ben Schwartz , President | Harper Associates

Direct: 248-737-0431 | Main: 248-932-1170 | Fax 888 737-8525

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31000 Northwestern Highway, Ste 240, Farmington Hills, MI 48334