COMPANY

Our client, a 50+ year old privately held 3rd Party Logistics Provider, have established themselves as one of the premier logistics companies in the United States. Their service offerings include warehousing, drayage, brokerage, and other valued added transportation services with a focus in retail, CPG, home goods, and FMCG, electronics, technology, and automotive clients.

LOCATION

Indianapolis, Indiana

Summary: The Director of Operations directs and oversees the operational functions of a Distribution facility. This executive will be responsible for establishing KPI’s, making key hiring decisions, manage the P+L of the facility, and promote the visions and goals of the organization.

Job Duties:

• Oversee the management of all client distribution and supply chain operations within a specific site or location supporting high volume B2B, D2C and multiple retail customers.
• Support organic growth of client accounts by identifying and implementing additional client value opportunities.
• Own productivity, quality, and safety standards in accordance with company rules to live by, and customer requirements.
• Implement and maintain operational processes and procedures; prepare reports on performance and potential improvements for operations and financial performance.
• Provide direction, development and leadership for managers, supervisors, and line reports.
• Research of startup and ongoing personnel requirements for automation solutions based on product profile and activity levels.
• Establish and meet site objectives in the areas of financial performance, safety, quality, and customer service, while maintaining compliance with all applicable internal and external policies.
• Plan and coordinate site activities with departmental managers and supervisors to ensure objectives are accomplished in a timely and cost-effective manner.

Responsibilities:

• Develops and maintains operations business plans to include all customer/company requirements, labor hours, equipment, facility costs, and human resource decisions to enable organization to reach goals.
• Establishes, monitors and maintains productivity and quality standards, develops budget and cost controls, and focuses on continuous improvement of the operation.
• Responsible for financial analysis and aggressive management of operational expenses and owning the facility P&L driving continuous improvement of financial performance.
• Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.

Requirements:

• Directly supervises 5+ employees and indirectly responsible for 200+ associate in operations and transportation. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and working with a business model that has a heavy concentration of temporary employees, due to volume fluctuations.
• Bachelor’s Degree including 7 to 15 years’ experience in a fast paced distribution and fulfillment warehousing environment with increasing responsibilities.
• Omni – Channel DC experience, including Retail, B2B, D2C
• Demonstrated expertise in managing complex warehousing operations.
• Demonstrated knowledge of automation, sortation system and how they execute.
• Experience in a contract logistics fulfillment environment supporting high volume order fulfillment and distribution.
• Experience in transport management, pick-up and delivery, routing, and retailer requirements.
• P&L Expertise (Budgets, Forecast, Analysis)
• Labor management and reporting
• Prior Retail customer experience required.

Compensation:

• $125,000-$150,000 base salary
• Bonus program
• Health benefits
• 401K