Summary GENERAL SUMMARY: The Phlebotomist I performs blood sample collection from hospital patients for analysis or other medical purposes. PRINCIPAL JOB FUNCTIONS: Commits to the mission, vision, beliefs and consistently demonstrates our core values. Maintains competency and proficiency with respect to all phlebotomy procedures; maintains awareness of all laboratory policy, technical, and procedural changes. Performs blood collection from adult, children, and infant patients using appropriate capillary collection or venipuncture technique; completes all mandatory safety training and follows all safety guidelines per written protocols. Completes all mandatory safety training and follows all safety guidelines per written protocols. Completes assigned tasks accurately and timely, adhering to all laboratory standards, policies, and procedures. Performs and documents routine maintenance and quality control on the instruments used for bedside blood glucose assessments. Accurately performs computer entry of patient demographic and testing information including specimen data collected by laboratory or other hospital staff. Answers telephone calls and responds to non-technical questions from hospital staff and/or patients. Provides patient care with compassion and empathy utilizing mandatory customer service tactics as required by policy/procedure. EDUCATION AND EXPERIENCE: High school diploma or equivalency required. Prior phlebotomy experience preferred.