Description:
Answer all calls in a prompt and friendly manner and answer all questions that relate to the Company. Perform cash check-outs for all servers at the end of the shift.
Requirements:
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions:
The following list is not inclusive of additional responsibilities that may be requested by the General Manager
•Answer all calls within three rings in a prompt, friendly and personalized manner.
•Perform cash check-outs for all servers at the end of their shift.
•Verify hotel charges against reports.
•Receive all incoming mail and distribute accordingly.
•Keep phone extension list and employee phone lists up to date and accurate.
•Take accurate, legible messages and relay them in a timely fashion.
•Keep all forms used by the department stocked.
•Make sure PX sheet is copied and given to the MOD at the beginning of each shift.
•Make out cheat sheet for the following day and copy and distribute to managers each day while keeping track of on-call shifts.
•Log all lost and found items accurately and properly store all valuables in designated areas.
•Fill out the "staff guest list" after you get approval from the managers.
QUALIFICATIONS:
•Working Under Pressure - Ability to complete assigned tasks under stressful situations.
•Organized - Possessing the trait of being organized or following a systematic method of performing a task.
•Friendly - Ability to exhibit a cheerful demeanor toward others.
•Customer Oriented - Ability to take care of the customers' needs while following company procedures.
•Communication, Written - Ability to communicate in writing clearly and concisely.
•Communication, Oral - Ability to communicate effectively with others using the spoken word.
Additional Info:
Theme Park