Hourly Rate: $26.00

Are you looking for a place where meaningful moments are made together?

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

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  Competitive Pay

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  Medical/Dental/Vision/401K opportunities

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  Travel discounts

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  Credit Union Membership

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  Tuition Reimbursement

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  Professional Counseling & Family Support

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  Growth and Development Opportunities

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  *Benefit Eligibility will vary by position

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S ite Specific Perks

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  Free On-Site Parking

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  Free Fitness Center use

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  Discounted meals, complimentary soft drinks

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  Department celebrations

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  Associate Appreciation Week

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  Monthly associate recognition and reward programs

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  Company branded winter coat, uniform, and work shoe stipend provided

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  Discounted Bus Pass

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  Carpool Incentives

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As a Guest Services Agent , a typical day will include:

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  Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.

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  Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.

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  Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.)

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  Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction.?

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  Answers telephone calls and routes calls to the proper department as applicable.???

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  May be asked to assist with bellman and runner duties depending on facility or location.

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Guest Experience and Company Standards

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  Welcome and greet guests and anticipate and address their needs.

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  Interact with colleagues and guests professionally and promptly.

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  Contribute to team goals.

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  Always follow company policies and safety procedures.

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To Become a Guest Services Agent at MVW:

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  Available to work various shifts, holidays, and both weekend days.

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  Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

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  Lift/Carry/Push/Pull Items that Weigh up to25lbs without assistance.

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  Position may require background and drug screeningcontingent on company policy in accordance with applicable legal requirements.?

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  Specific job duties may differ by property, size of team, or facility.

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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture