Night Auditor/PM Front Desk Agent

job
  • HEI Hotels and Resorts
Job Summary
Location
Pasadena ,CA 91122
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
02 Dec 2024
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Job Description

About UsnnFind us in the heart of one of California's most exciting cities, with easy access to cultural sites such as the Historic Old Town Pasadena, museums, restaurants, and the Rose Bowl Stadium. We're also only a short distance from the Pasadena Convention Center. We offer 350 newly renovated guest rooms and 18 unique suites, all boasting our signature white Heavenly® Bed with a pillow-top mattress. Many rooms offer great courtyard or mountain views, and all are furnished with the uplifting Heavenly® Bath.Our hotel offers Associates with many unique benefits such as discounted garage parking, discounted dry cleaning & laundry services and a free meal during each shift. We take pride in our community by volunteering as a group for Walks, Children’s Events as well as supporting our furry friends in the local pet rescues. Our CARE committee supports the Community, Associates and the Environment through active volunteering, holding creative & fun events and collecting donations. As a Hotel, we know that Everything Communicates, so taking care of our Associates is extremely important to us. Happy Associates make happy Guests – and that is what it is all about! We look forward to you joining our fast pace, driven, big-little work family. Westin Pasadena – One Team, One Goal!Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.nnOverviewnnPerform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.nnResponsibilitiesnnPrepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.nnRun audit reports/journals from the front office system, Point of Service and the computer.nnMake corrections and adjustments and handle all computer problems that might occur throughout the shift.nnInput into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.nnBalance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.nnComply with attendance rules and be available to work on a regular basis.nnPerform any other job related duties as assigned.nnQualificationsnnHotel experience preferred.nnBasic mathematical skills and ability to make accurate mathematical calculations using a 10-key.nnAbility to effectively deal with guest and associate concerns in a friendly and positive manner.nnAbility to access and accurately input information using a moderately complex computer system.nnEffective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.nnBenefitsnnHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ?through EyeMed. ?Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.nnWork today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.nnHEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.nnApplicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.nnJob LocationsUS-CA-PasadenannPosted Date5 days ago(11/22/2024 12:06 PM)nnRequisition ID2024-52408nnCategoryFront Desk / Guest ServicesnnPosition TypeFull-TimennFLSA StatusNon-ExemptnnLocation NameWestin PasadenannMinUSD $21.00/Hr.nnDiscretionary Performance Bonus EligibleNonnTipped / Service Charge EligibleNo

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