FCD Call Center Specialist
3+ month contract
Phoenix, AZ
Skills Required:
Receive and place telephone calls, fill out and verify information on forms or records, as well as proofread to verify that forms are completed properly.
Receive customer inquiries about a product or service.
Provide information to callers regarding a product or service.
Record and confirm customer orders, complaints or service information.
Direct calls for further problem resolution.
Skill in inputting and accessing information on paper, PC or CRT.
Skill in using database, data entry or single windows software.
Experience Required:
Customer Service 1 year