Operations Support Specialist (Remote)Our national non-profit healthcare client seeks a reliable Operations Support Specialist to support their team. The ideal candidate is self-directed, customer service oriented, and has a keen eye for detail and accuracy.This is a fully remote role requiring Eastern Time Zone hours.Operations Support Specialist ResponsibilitiesResearch and confirm Primary Care Physicians in requested areas, including making outbound calls to provider offices.Respond to member inquiries via email, assisting them in updating their primary care selections.Update software with accurate member data and changes.Maintain confidentiality and adhere to HIPAA standards when handling protected health information.Perform various administrative tasks as needed, demonstrating attention to detail and effective communication.Operations Support Specialist QualificationsHigh School diploma or equivalent required; Associate's Degree preferred.Minimum of 1 year of data entry or administrative experience; experience in healthcare operations a plus.Proficiency in Microsoft Office (Word, Excel, Outlook) and strong typing skills (40+ WPM).Customer service focused with excellent written, verbal, and interpersonal communication skills.Strong time management skills and attention to detail.#J-18808-Ljbffr