Description:
Position Summary: To produce store inventory results, which alert the company to problems in a unit's operation, including theft, accounting errors, paperwork, pricing, cash discrepancies, and evaluating the use of approved Company shrink control systems. This involves physical count by retail dollars as well evaluating inventory conditions and adherence to Company Shrink Standards.
Responsibilities:
1. Lead and support an audit process of (1-3) Field Inventory Control Specialists to conduct a physical inventory of store's merchandise. Every item of retail value in each store is counted or scanned including saleable merchandise, overstocks, damaged product and returns. This produces a retail value of the inventory that is used to produce a net-inventory loss/gain for each inventory period.
2. Evaluate inventory conditions as measured by the Company's audit readiness standards. Need to be able to teach and coach the Store Managers on proper readiness standards, as well as deliver poor results in a professional and motivational manner.
3. Produce an immediate inventory result for each unit at the time of the inventory. The result is calculated by comparing the physical inventory against the book balance and adjusting these figures to account for sales, unreported purchases, transfers, and price changes. This is done on a retail basis as well as at an item level.
4. Research the inventory result, ensuring accuracy and making necessary adjustments and corrections to the result. By using reports, summaries and figures downloaded from corporate, information regarding vendor deliveries and returns, retailing, gross margins, price changes, sales figures and accounting discrepancies are researched, reported and corrected. This includes electronic data. This corrects each unit's paperwork to project a more accurate inventory result, as well as alerting store management to errors being made in required paperwork, so that it can be corrected immediately at store level.
5. Evaluate the Manager's execution on the Company's Shrink Standards. This includes multiple tiered questions based on the Manager's reports and feedback from the Manager. This often involves making determinations on the validity of the Manager's paperwork and statements.
6. Being accountable for obtaining a high level of customer satisfaction, accuracy and speed.
Working Relationships: Store and District Managers, Retail Asset Protection and members of the Inventory Team (both Field and Store Support Center)
Requirements:
Minimum Education: High School
Preferred Education: Associates degree
Minimum Experience: Retail Guest Service Leader, Shift Supervisor, or Keyholder
Preferred Experience: Retail Store Manager and/or inventory auditing experience
Licenses/Certifications: None
Soft Skills: Position requires effective communication skills (written and verbal), the ability to deliver feedback on inventory results in a professional and motivational manner, the ability to work cohesively with the store teams and inventory team, and the ability to be self-disciplined in their workday. Ability to exercise good judgment in analyzing complicated information. Being positive, team orientated and flexible will be crucial to the success of this position.
Other:
Driving/Fleet Vehicle Requirement: Must have a clean driving record.
Travel: Need to be able to travel long distances daily to reach various locations. Need to be available for overnight travel as business warrants.
Physical: Need be able to lift up to 50 pounds, endure long periods of standing, kneeling, and squatting. Need to be able to deal with wide variations in temperature (freezer and refrigeration).
Hours & Conditions: Need to be available for full time hours, which can vary from day to day. Average hours will range from 40-50 hours per week. Early starting 4:00AM - 5:00AM, with ending time varying on a daily basis.