Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
•Provide exceptional service to all hotel guests during their stay
•Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
•Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Complete additional bookkeeping, administrative, and accounting procedures as requested
•Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Qualifications
•Outstanding communication skills and excellent customer service skills are required
•High school diploma or equivalent required; some college preferred
•Flexible overnight hours are required
•Computer proficiency is required; experience with accounting or reservation software is preferred
•Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required