Customer Service Representative - Roswell

job
  • NorthPoint Search Group Inc
Job Summary
Location
Roswell ,GA 30076
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
27 Nov 2024
Share
Job Description
Job Title: Customer Service Representative (Banking)
Job Overview:
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative in our banking department. The ideal candidate will be responsible for providing exceptional service to our clients, handling account-related inquiries, and assisting with account opening and closing procedures.
Responsibilities:
  • Provide excellent customer service to clients through various channels, including phone, email, and in-person interactions.
  • Assist clients with inquiries related to account opening, account closures, and general banking transactions.
  • Process account applications and documentation efficiently and accurately.
  • Educate clients on banking products and services, helping them make informed decisions.
  • Resolve customer issues and complaints in a timely and effective manner.
  • Collaborate with other departments to ensure smooth account transactions and resolve complex issues.
  • Stay updated on banking policies, procedures, and regulatory requirements.
Qualifications:
  • High school diploma or equivalent; degree in business, finance, or related field is a plus.
  • Proven experience in customer service, preferably in a banking or financial services environment.
  • Strong communication and interpersonal skills.
  • Knowledge of banking products and services.
  • Familiarity with regulatory requirements related to banking transactions.
  • Attention to detail and accuracy in handling customer information.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency in basic computer applications and banking software.
Other Smiliar Jobs
 
  • Tucker, GA
  • 14 Hours ago
  • Kennesaw, GA
  • 14 Hours ago
  • Atlanta, GA
  • 14 Hours ago
  • La Presa, CA
  • 9 Hours ago
  • Tempe, AZ
  • 9 Hours ago
  • Baltimore, MD
  • 9 Hours ago
  • Butler, PA
  • 9 Hours ago
  • Los Angeles, CA
  • 9 Hours ago
  • Lauderhill, FL
  • 9 Hours ago
  • Alamogordo, NM
  • 9 Hours ago
  • Albertville, AL
  • 9 Hours ago
  • Stow, OH
  • 9 Hours ago
  • Middletown, DE
  • 9 Hours ago