In-shop Crew Members are responsible for greeting customers when they enter and exit the restaurant, providing world-class customer service and executing fast and accurate sandwiches while maintaining sanitation standards.
Duties and Responsibilities:
- Takes phone orders and completes delivery tickets in a courteous and timely manner.
- Delivers sandwich orders to customers in a safe, courteous and timely manner in established delivery area only.
- Accepts payment from customers for orders.
- Works with management at the end of the shift to reconcile cash from delivery sales. Makes fast, accurate and consistent sandwiches.
- Complies with all portion sizes, recipes, and all systems and procedures.
- Maintains cleanliness and sanitation of the restaurant including all tables, floors, windows, beverage station, restroom, etc.
- Greets customers and takes orders - operates cash register - collects payment from customer and makes change.
- Fills out systems and procedures with 100% accuracy and integrity.
- Maintains professional appearance at all times in compliance with the Jimmy John's Dress Code.
- Displays a positive and enthusiastic approach to all assignments. Performs other related duties as required.
Knowledge, Skills, and Abilities: - If in a customer contact position, must be able to communicate clearly.
- Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, lifting up to 50 pounds, standing and moving about the unit for the entire shift.