Job Type: Part-time
Moxy St Petersburg has arrived!!! We are looking for experienced and dynamic Crew Members to join our team at the Moxy St Petersburg Downtown. This is a groundbreaking new concept hotel offering unique positions throughout our hotel operations. Are you tired of the day-to-day hotel position? Want to join a face paced, #playon vibe? Well, it is time to hang that suit in the closet and apply NOW!
We are looking for Heart Of The House
NOW HIRING Our HEART Of The House Crew is the true anchor to our operations. We can't have fun without being able to showcase Moxy St Petersburg Downtown. That means we are in search of dedicated, focused, driven crew members to help with our guestrooms, hallways, and public areas. We truly have to showcase our house to be the best at all times.
Wurzak Hotel Group is seeking a skilled and experienced Public Area Attendant to join our opening team at the Moxy St. Petersburg Downtown. With 163 stylish designed chic bedrooms, well-appointed functional spaces, fun & flavorful food options, and an intimate urban rooftop designed with adventure in mind, this new boutique hotel is an experiential opportunity for a team player ready to find a new home.
If you are seeking a workplace where your skills are valued, your ideas are heard, and your career aspirations are supported, Wurzak Hotel Group is the place for you. Learn more below and become part of a team that is shaping the future of hospitality!
Our Employer Brand:
We Are Wurzak: Our goal is to instill a sense of pride and inclusion in our team members. At its core, the phrase instills a sense of community and connection to one organization, geographically dispersed. It emphasizes the positive and sizable impact each of our team members have on our properties and our company at scale.
Find out more about us on our website or click here to visit our Linkedin page!
Public Area Attendant
Position Summary
The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
The Public Area Attendant maintains all front-of-the-house areas, function rooms/areas, service corridors, lobbies, storerooms, bathrooms, pool, meeting rooms, restaurants, and equipment in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items, and safety hazards to management.
• Reports any deviations from policies, procedures, brand standards and regulations to management.
• Complies with all guest service basics such as uniforms, name tags and proper guest greeting.
• Knowledgeable on hotel facilities and services to assist guests as appropriate.
• Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.
• Impresses guests with quality and timely service in a pleasant and friendly manner.
• Maintains complete knowledge of and comply with all departmental policies/service procedures/standards; maintains complete knowledge of correct maintenance and use of equipment.
• Uses equipment only as intended.
• Anticipates guests and fellow team member needs, responds promptly and acknowledges all guests and team members, however busy and whatever time of day; be familiar with all Hotel services/features and activities to respond to guest inquiries accurately.
• Respond in positive, calm tone to guest and team members at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Greet guests as they arrive.
• Monitor surrounding and report concerns to supervisor.
• Complete closing side duties.
• Attend training, meetings, and other department events, as scheduled.
• All other duties as assigned by manager.
• Must be available to work until 3am

Qualifications
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
Education and Experience

• High school education or related experience.
• Familiarity with hospitality industry practices preferred.

Skills and Abilities

• Ability to understand and provide friendly guest service.
• Ability to complete assigned tasks in a timely manner.
• Consistently professional attitude and behavior with effective listening and communication skills.
• Attention to details, good organizational skills, and efficient time management.
• Ability to follow an appropriate course of action based on policies and procedures.
• Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient, and while simultaneously handling competing and changing priorities.
• Ability to satisfy the legal requirements for employment within the jurisdiction.

Working Conditions & Physical Effort
Physical work is a primary part of job. Work is normally performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling and lifting up to 100 lbs. While performing job duties, the associate is required to speak, listen and write. The job requires close vision with or without corrective lenses.
Notice
Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer participates in E-Verify.
This employer will provide the Social Security Administration (SSA) and, If necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
Important: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.
Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9.
In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph.
If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).