Hard Rock - JobID: 57981 (Guest Service / Concierge) As a Front Desk VIP Agent at Hard Rock, you'll: Assign guest accommodations in accordance with current procedures; Create envelopes and Guest Keys; Check out any vacant and clean (due out) rooms and change statuses of rooms in the rack; Review out-of-order and off-market rooms on a daily basis for validity; Answer incoming phone calls and respond to guest requests; Offer bell assistance to each guest upon arrival and departure and run applicable reports to verify correct room rates...Hiring Immediately >>