Customer Success Manager

job
  • MagniFind
Job Summary
Location
New York ,NY
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
01 Dec 2024
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Job Description

MagniFind is excited to partner with a leading AI-driven growth platform in the search for a Customer Success Manager to drive client success and retention.


YOUR BACKGROUND:


  • 3+ years in customer success or account management within SaaS or marketing technology.
  • Proven experience managing digital ad campaigns with expertise in Google and Meta platforms.
  • Strong analytical skills with the ability to translate campaign performance data into actionable insights.
  • Excellent communication and presentation abilities, engaging both technical and executive stakeholders.


THE COMPANY:


  • An innovative AI-powered platform optimizing user acquisition and retention for leading brands.
  • Recognized for delivering significant improvements in Return on Ad Spend (ROAS) and customer lifetime value.
  • Committed to leveraging data and technology to drive predictable and scalable growth.


THE ROLE:


  • Serve as the primary point of contact for clients, ensuring their success and satisfaction.
  • Analyze ad campaign performance to provide strategic recommendations.
  • Collaborate with cross-functional teams to align on client goals and outcomes.
  • Identify opportunities for account growth through upselling and cross-selling.


WHY JOIN?


  • Be part of a company at the forefront of AI-driven marketing solutions.
  • Opportunity to make a significant impact on client success and company growth.
  • Join a collaborative and innovative team dedicated to excellence.
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