For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

Now a part of the bp family, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.

Job Summary

The Team Member Relations Coordinator assists the People & Culture department with various administrative and compliance-related tasks and regularly communicates with management, team members, and external parties. Responsible for personnel file maintenance and storage.

Duties and Responsibilities

• Complete administrative duties for the People & Culture department.
• Respond to internal and external employment-related inquiries and requests.
• Create, categorize, organize, move, and box team member personnel files.
• Responsible for maintaining an organized system of tracking and storing personnel files in the office as well as files located at an offsite storage facility.
• Open, sort, deliver, and package mail.
• Order and maintain department office supplies.
• Perform HRIS data entry, occasionally.
• Review employment information inputted by field management for compliance and accuracy.
• Prepare state separation notices.
• Respond to requests for employment verifications.
• Research and respond to requests for documents in applicant or personnel files.
• Respond to phone messages on People & Culture hotline in a timely and courteous manner.
• Perform special projects as directed.
• Prepare letters, spreadsheets, reports and memos.

Qualifications

• High School Diploma or equivalent experience required, Bachelor’s degree preferred
• Minimum of one year working in a business/professional environment preferred
• High level of proficiency in MS Office applications including Excel and Word
• Knowledge of Human Resources functions is preferred
• Ability to learn quickly
• Possess a high attention to detail and critical thinking skills
• Proficient written and verbal communication skills

With us, you’ll enjoy:

*Competitive wages and annual bonus opportunity

*Medical, dental, vision and life insurance

*401(k) with a company match

*Paid vacation and holidays

*Tuition reimbursement

*A wide variety of discounts on technology, travel, food and fuel

*Opportunity for growth and advancement with company paid training

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit

Pay Range

$0.00 - 0.00 per hour

A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.

Working Conditions / Physical Requirements

In this role, the employee is continuously sitting and typing, frequently talking and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift and/or move objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Standing, walking, bending over, and repetitive use of legs are done occasionally. All performed with or without a reasonable accommodation.

Disclaimer

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.