Job description

Automotive Technician Mercedes-Benz of Naples and Bonita Springs

Job Location: Naples, FL

Summary:

The Automotive Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in Mercedes-Benz of Naples as a care-giver for their vehicle safety and reliability.

We also offer a comprehensive benefits package including, but not limited to:

· Medical and Dental Insurance

· Paid Time Off / Paid Holidays/ Paid Sick Days

· 401(k)

· Employee discounts on parts, services and vehicle purchases

Vehicles:

We mainly service Mercedes-Benz, Smart and Sprinter

Who Would I Interact With?

This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.

What are the day-to-day responsibilities?

• Performing mechanic vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.
• Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.
• Documenting work performed on each vehicle on the repair order.
• Maintaining an inventory of normal Automotive Technician’s tools not normally inventoried by the Service department as “special tools.”
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
• Providing an exceptional customer experience to drive loyalty

What are the requirements for this job

• High School diploma or equivalent
• 2+ years experience as an automotive technician or mechanic
• Automotive technical training (varies based on store needs)
• Attention to detail
• Organization and follow-up skills
• Valid in-state driver’s license and have and maintain an acceptable, safe driving record
• Previous automotive dealership experience is required

What are the opportunities for career growth?

Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include:

• Master-Certified Technician
• Service Advisor
• Service Management

Mercedes-Benz of Naples is an equal opportunity employer and a drug-free workplace.

Automotive Technician, Mechanic, Service Technician, Naples, Bonita Springs, Marco Island, Fort Myers, Estero, Golden Gate, Technician, Mechanic, Auto Technician

Job Type: Full-time

Pay: $24.00 - $45.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed