Title: Field Engineer

Location: Minneapolis, MN

Duration: 12 Months

Job Description:

'-Provides service and customer support during field visits or dispatches.

-Diagnoses errors or technical problems and determines proper solutions.

-Produces timely and detailed service reports.

-Documents processes.

-Collects and analyzes performance data to provide technical assistance.

-Accurately documents solutions related to complex issues

-Creates workaround procedures when standard procedures have failed and ensures issues are resolved

-Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers

-Ability to use a ladder