The Clinic Director is directly responsible for the day-to-day operations of the clinic, while ensuring the Company mission, philosophy, and procedures are embraced by all clinic staff. The Clinic Director is also directly responsible for the treatment of patients within their scope of practice. The Clinic Director is accountable for clinic metrics to include clinical quality, financial performance, patient satisfaction and visits, etc. Below, we have provided a high level view of what the role entails, with the complete job description discussed in detail during our interviewing process. - Ability to fulfill all responsibilities of primary position as detailed in the specific job description. - Manages the day-to-day operations of the clinic to include scheduling, staffing, training and other administrative duties involving staff. - Communicates, collaborates and coordinates with Regional Director to ensure company values, mission, philosophy and procedures are embraced. - Responsible for clinic metrics as determined by Operations to include clinical quality, patient satisfaction and visits, etc. - Analyzes patient satisfaction survey feedback to understand how to improve services, providing solutions to improve services and care. - Plans and conducts monthly clinic meeting communicating with staff consistently. - Manages clinic services and resources to meet operation and financial objectives. - Monitor completion of required training classes for clinic staff (Core Content, CME, DOT, CPR, BLS, ACLS, PALS). - Create and manage the schedule of the clinic, approve expense requests, timesheets and PTO maintaining appropriate coverage levels. - Ensures compliance with Federal, State and internal compliance programs. - Conducts interviews for clinical staff and makes hiring recommendations. - Responds to all clinical complaints. - Establishes and maintains collaborative working relationship with Supervising Physician. - Responsible for learning the aspects of compliance in the company by completing all mandatory compliance training and supporting and advocating throughout clinic of same. - Responsible for overseeing performance and any related counseling of positions that report to the Clinic Director, up to and including recommendation for termination of employment. - Responsible for recognizing performance in support of values and excellent patient care. - Responsible for employees adhering to Standards of Operation, Core Values, and all other company policies. - Responsible for overseeing and completing the annual review process for positions that report to the Clinic Director. - Motivates self and overall team and supports team to create a positive, productive and efficient work environment supportive of our values while meeting and exceeding our company goals. - Lead by example to team in attitude and work performance that represents out values. - Responsible for overseeing training for positions that report to the Clinic Director and supporting training and coaching for those that report within the team. - Recognizes strong individual and team performance in support of our values and company goals. - The ability to provide training to positions that report to the Clinic Director on Company Standards of operations. - The ability to provide ongoing monitoring of standards by conducting standards testing on positions that report to the Clinic Director. - The ability to perform the physical, use of senses, cognitive, and environmental functions of the position, as specified on the physical demands. - The ability to build and maintain confidence and credibility with all clients and employees. - The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers. - Ability to comply with Company Standards of Operations. - Ability to adhere to the Core Values of the Company.