Chief Medical Officer (CMO)

Location: Bronson Methodist Hospital, Kalamazoo, Michigan

Reports to: Chief Physician Executive of Bronson Healthcare Group

Indirect Reporting: Chief Operating Officer of Bronson Methodist Hospital

Position Summary:

The Chief Medical Officer (CMO) serves as a key executive leader at Bronson Methodist Hospital, overseeing clinical strategies and ensuring excellence in patient care. This role requires the integration of clinical services across a high-volume, complex healthcare setting, including a Level I Trauma Center, Comprehensive Stroke Center, and a Magnet-recognized facility. The CMO champions operational efficiency, patient safety, and innovation, while balancing financial acumen and business insight to maintain high-quality standards in healthcare. Full-time executive role with accountability for clinical operations across the hospital. Requires flexibility to respond to urgent healthcare situations and participate in strategic decision-making at all levels.

Key Responsibilities:

Clinical Leadership and Oversight:

• Direct and enhance clinical practice in a high-acuity environment, characteristic of a Level I Trauma Center, ensuring rapid response and exceptional care in emergency situations.
• Provide provider leadership and engage providers in the development and implementation of patient care policies, protocols, and procedures at Bronson Methodist Hospital (BMH).
• Serve as the primary advisor to senior leadership on issues of medical policy and medical staff relations pertaining to BMH.
• Develop medical staff by-laws and policies in conjunction with medical staff committees, ensuring that policies and programs align with and support the organization's core values and mission.
• Provide leadership for implementing innovative and advanced practice models throughout the hospital and hospital outpatient departments.
• Business Insight: Leverage strategic insight to guide the integration of clinical services while optimizing financial and operational performance.

Medical Staff Oversight:

• Direct the activities of the medical staff at BMH, ensuring compliance with all applicable standards and regulations.
• Facilitate the recruitment, credentialing, and continuous professional development of physicians and medical specialists.
• Provide administrative leadership to BMH Medical Staff Services and support BMH Patient Safety/Risk Management functions.
• Balancing Stakeholders: Manage relationships effectively among doctors, Advanced Practice Providers (APPs), nursing teams, and other key stakeholders, fostering collaboration to meet organizational objectives.

Supervising Medical Directors:

• Oversee the BMH medical directors across various departments, ensuring alignment with the hospital’s strategic objectives and quality standards.
• Conduct regular performance evaluations and provide guidance and support to medical directors in their leadership roles at BMH.
• Taking Initiative: Ensure that medical directors take an action-oriented approach to decision-making and clinical strategy development, ensuring alignment with organizational goals.

Committee Oversight:

• Participate in key hospital committees such as the BMH LLC System Medical Executive Committee, Quality Assurance, and Patient Safety Committees.
• Lead initiatives that drive clinical improvements, establish safety standards, and develop policies impacting patient care across the hospital.
• Focusing on Performance: Drive accountability and results within committee work, ensuring that all initiatives lead to measurable improvements in patient safety and care quality.

Strategic Management and Quality Assurance:

• Maintain and improve the hospital’s standing in national rankings, such as U.S. News & World Report, reflecting high-quality outcomes in specialties like cardiology and orthopedics.
• Execute clinical quality and patient safety initiatives that address all aspects of patient care at BMH.
• Monitor clinical care provided by the medical and nursing staff, ensuring adherence to evidence-based medicine, and track the impact of care processes on patient outcomes, service perception, and financial outcomes.
• Ensure adherence to safety and quality standards that meet or exceed requirements for maintaining Level I Trauma and Magnet status.
• Making Complex Decisions: Manage complex decisions involving patient care, stakeholder needs, and operational performance, ensuring quality outcomes and balanced considerations.

Operational Excellence:

• Oversee a broad spectrum of clinical services, ensuring operational efficiency and maintaining the highest levels of patient satisfaction.
• Provide critical evaluation input to the Chief Physician Executive regarding the performance of BMH Local Leadership Council members.
• Foster a culture of continuous improvement and innovation in healthcare delivery, aligning with the hospital’s strategic goals.
• Managing Execution: Ensure that clinical teams align work efforts with hospital objectives, ensuring flawless execution and accountability.

Collaboration with Bronson Capacity Command Center:

• Collaborative Operations Management: Actively collaborate with the Bronson Capacity Command Center to enhance operational efficiency and manage patient flow across BMH. This includes optimizing real-time data and analytics to forecast and manage patient admissions and discharges effectively.
• Streamlining Post-Acute Care Transitions: Work closely with the Capacity Command Center to ensure the smooth and timely transition of patients to post-acute care settings. The CMO will oversee initiatives to improve coordination and availability of post-acute care resources, thereby reducing wait times and improving patient outcomes.
• Strategic Resource Allocation: Utilize insights provided by the Capacity Command Center to make informed decisions about resource allocation and patient placement. This collaboration ensures that the hospital maximizes capacity and consistently delivers high-quality care.
• Influencing People & Driving Engagement: Ensure that clinical teams are engaged and aligned with operational goals, fostering a culture of trust and transparency in decision-making processes.

Qualifications:

• MD or DO degree; Board Certification in a recognized medical specialty.
• A valid medical license with a minimum of 10 years of clinical experience, preferably in a Level I Trauma Center.
• Demonstrable leadership experience within a Magnet-recognized facility.
• Master's degree in Health Administration, Business Administration, or a related field is preferred.
• Customer Focus: A commitment to delivering patient-centered care, with the ability to understand and address the needs of both internal and external stakeholders.

Skills and Attributes:

• Proven leadership and managerial skills in a high-volume, complex healthcare setting.
• Strong strategic vision with the ability to innovate and implement effective healthcare solutions.
• Taking Initiative: Action-oriented and resourceful in addressing challenges, especially in physician management and clinical operations.
• Exceptional communication and interpersonal skills necessary for managing diverse teams and interacting with all levels of staff and stakeholders.
• Ensuring Accountability: Ability to drive results by holding others accountable and achieving measurable outcomes, particularly in clinical quality and safety.
• Creating the New and Different: Foster an environment of innovation, balancing strategic planning with the ability to lead clinical advancements.