Job description Do you have a passion for technology and a knack for connecting with customers online? Are you eager to leverage your sales experience to drive results in a fast-paced environment? If so, we want to hear from you! We're seeking a motivated and tech-savvy Chat Sales Associate to join our growing team. In this role, you'll play a key role in promoting and selling our industry-leading Home Entertainment and Appliance products through our online channels. What You'll Do: ? Leverage your 1 year of sales experience to engage customers online, understand their needs, and recommend the perfect Home Entertainment or Appliance solution. ? Utilize persuasive sales techniques to drive sales conversion and achieve sales targets. ? Become a product expert! Gain a deep understanding of our Home Entertainment and Appliance line, including features, benefits, pricing, and promotions. ? Provide exceptional customer service through chat (Morrow only and live video), promptly addressing inquiries, concerns, and after-sales support needs. ? Manage the online sales process from start to finish – processing orders, verifying payment information, and ensuring accurate shipping details. ? Identify upsell and cross-sell opportunities based on customer needs and purchase history, maximizing sales revenue. ? Maintain accurate and engaging product listings, pricing, and promotional information on our online sales platform. ? Utilize a CRM system to manage customer interactions, track leads, and nurture relationships to encourage repeat business. You're a great fit if you have: ? Strong communication and interpersonal skills to thrive in a sales environment. ? A passion for exceeding customer expectations and delivering exceptional service. ? Proven sales experience (1 year preferred) with a demonstrable track record of success. ? In-depth knowledge of Home Entertainment and Appliance products (a plus!). ? Familiarity with online sales platforms, e-commerce tools, and CRM systems. ? A strong understanding of sales techniques and persuasive communication. ? The ability to work independently and collaboratively within a team. ? Excellent attention to detail, organization, and multitasking skills. ? Outstanding etiquette in live chat communications ? Outstanding etiquette in live chat communications ? Proficiency in using computers, internet browsers, and online communication tools. ? Exceptional typing skills with a minimum 40 wpm with 90% + accuracy. Benefits: · Competitive Salary: Starting pay of $17.00/hr, plus performance incentives. · Training: Paid training provided to ensure you have the skills needed for success. · Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance. · Cell Phone Benefits: $25/month per line for unlimited phone, text, and data. · Referral for Life Program™: Earn a residual bonus every pay period. · Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs. · Career Growth: Opportunities for advancement within the company. · Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace. Ready to join our team? We look forward to hearing from you!