Your opportunitynnSTART DATE: February 10, 2025nnAt Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.nnAs a Client Banking Services Professional, you are at the forefront of the client experience, delivering outstanding customer service to our Charles Schwab Bank clients calling for assistance. You will field 40-60 inbound calls every day, providing subject matter expertise on the following banking products and services: deposit accounts, online account management and bill pay, money movement, mobile banking, and debit cards. This is a phone-based role requiring the use of multiple computer applications and dual monitors.nnWhat you havennRequired QualificationsnnMinimum of 1 year of work experience, which may include volunteer experience, internships, or other roles in an office environment.nnYou will be working a set shift which may include weekend or evening hours. Please speak with your Talent Advisor for more information including shift differentials.nnAbility to multi-task with demonstrated experience in using multiple computing applications simultaneously.nnAbility to work in the office up to 75% - 100% of the time, as required. Preferred QualificationsnnActive listening skills along with the ability to engage in open-ended dialogue to gain a thorough understanding of the client’s financial needs.nnDedication to resolving a variety of complex client inquiries both through technology and by working closely with business partners within Schwab to identify efficient and effective methods to meet client goals.nnAbility to establish rapport with clients over the phone to create long term relationships with Schwab.nnDesire to be part of a supportive and collaborative team.nnHigh attention to detail to adhere to extensive bank policies, procedures, and guidelines.nnDrive to learn from a dedicated team manager focused on helping you reach clear performance objectives by providing leadership support and on-the-job learning.nn#campusnnWhat’s in it for younnAt Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.nnWe offer a competitive benefits package that takes care of the whole you – both today and in the future:nn401(k) with company match and Employee stock purchase plannnPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsnnPaid parental leave and family building benefitsnnTuition reimbursementnnHealth, dental, and vision insurancennWhat’s in it for you:nnAt Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.nnWe offer a competitive benefits package that takes care of the whole you – both today and in the future:nn401(k) with company match and Employee stock purchase plannnPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsnnPaid parental leave and family building benefitsnnTuition reimbursementnnHealth, dental, and vision insurancennSchwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at or call 800-275-1281.